DrhortonReviews of drhorton.com

Our D.R. Horton home is 10 yrs old, just out of warranty. We have owned it here in southern Az. for 4 yrs. I'm 68 and have owned 6 homes. Never had so many problems with a home as this one. Immediately upon moving in noticed the roof tiles were installed improperly and had to have repaired, Inspection noticed cracked roof trusses that were overlooked. They repaired under warranty. Both bathroom sinks have had a foul odor coming from them. We bought new sinks and cleaned the plumbing underneath. It was fine for a couple months and the odor has returned. Guessing some kind of venting or installation problem. Still unresolved. All the water lines run above the garage in the attic space. Twice in 6 months we have had plumbing failures with extensive water damage to sheetrock ceiling, walls and woodwork. We are in the process of having all the PEX connections redone by qualified plumbers. They had the HVAC system wired into the garage outlets and we kept blowing breakers. Had to have an electrician come out and run a separate line for the HVAC system. I would seriously research other builders before building or purchasing a D.R. Horton home.

We were looking at purchasing a home in FL. We went and visited D.R. Horton and there happened to be one that was already in the building stages that we were told was available. We started to fill out all the paperwork to ensure we were qualified for the home. We were told that once the HVAC rough-in was completed, we could go under contract (probably about 4-6 weeks from when we were there). We got the preapproval through their lender and then the downhill slide started. First because they ordered everything "4 months ago" we couldn't change anything, including adding 2 outlets. When we visited the house there was clearly issues with the way the concrete was poured in the house and the front pillars were crooked. Fast forward 2 weeks, I filed a complaint on their website and received a call from a gal and the site supervisor. I was told that they can't provide blue prints of the home because that is their agreement with the city/county, etc. to build (hmm). The sale consultant at the location emailed me a week or so later and told me that they now have changed to when the A/C is installed as to when you can go under contract. Which if you know about construction is pretty much at the end of the home build. Then I got another email that the price went up $30k (but they purchased everything 4 months ago and they couldn't even add 2 outlets for us?). I asked if we were still on track for a Sept/Oct closing and got an email back that it will actually be more towards the end of the year now. The next email I received on April 30th stated " Given the historically high demand we’re experiencing in the housing industry today, we want to provide insight on how the D.R. Horton Tampa North interest list process works, to reaffirm you that we’re here to help in your new home search. When the home is released, our management team will select the homeowner who has the overall strongest terms involving the type of financing, deposit amount, length of time of list, and type of home residency are all factors that we consider. We take pride in saying, we are NOT doing a bidding war, which means a higher price cannot be offered." So now it's not first come first served, it's whomever management decides should get the house? So we are planning a move from out of state, up and moving our entire household and now we have no clue if we are going to get the house or not because "management will decide"? Then on 5/16 I got another email "Wanted to let you know the home went under contract this weekend. We submitted the folks on the Talbot and they picked another person, sorry…". But wait... wasn't it when the A/C was installed? and the HVAC isn't roughed in because my husband was just down there and the roof trusses were still being installed 2 weeks ago. The lack of communication, the lack of accountability and the screwing around with people's lives is not worth it to use this builder AT ALL. STAY AWAY, they will screw you at every chance they get.

Just closed on new home in Toscana Isles near Venice Florida. They assured me that several unfinished projects would be completed shortly don’t believe a word they say. If their lips are moving they lie. One month later still waiting and all they do is the blame game.

Nice pictures but do not buy Dr. Horton. They do not care about warranty issues and never fix anything - a lot of talk but no action - we even had to live with a gas leak for months until we called the building inspector. At the time, the heating system had to be turned on the gas leak was so evident and the concentration so high that only a tiny spark would have been required to let the house explode - ask Dominion Energy - it made us sick - their rep was just laughing about the "little smell" at first he did not even smell anything?! - they should have never received the certificate of occupancy - just ask us and our neighbors - we are all having issues and no one takes care of issues - mistakes are human but you do know whether a company is good when they admit and face up to their errors. Dr. Horton does NOT! We have reported numerous issues with the house such as 2 inch gaps under each door, discolored carpet, too many holes in kitchen cabinets, no locks on windows, wrong window installed, no insulation and substandard insulation, the list is long - then they tell you after the closing that you cannot clean the fake wood floor - must use Bona at all times - you cannot use the countertop since they do NOT provide finishes on it, etc. We submitted lists after lists, warranty issues after warranty issues but nothing happens.

We have been in our house for over 7 months and we still have major issues which are not resolved. We had to have doors replaced as they were installed incorrectly and are still waiting for the painters to come and paint. We never received our outside shutters when the house was built - still waiting. We had an addendum on our contract which said they would move the fence which was on our property. As it turns out, it was a good thing. We received a copy of a survey which was incorrectly drawn, a fact we found out when we used our own surveyor. We had to actually get a surveyor to prove that the fence was still on our yard and they had not moved it as promised. The fence was finally moved but now our yard is torn up and we have a steep incline in our yard. We are still waiting to have our yard fixed which is a shame because if they had done what they promised, we would not be in this position. We have built new homes before and never had these kinds of problems and issues. I would think long and hard before using D.R. Horton.

Great employees. Good workmanship. They Absolutely wothout doubt used the cheapest materials and bought the cheapest appliances ive ever seen

If you are a smart home buyer, you will steer clear of DR Horton. While their houses tend to look nice aesthetically, they hire shady workers who leave a lot to be desired. Our home is in Mooresville and is a DR Horton model. The drywall contractors did a horrible job - we are still dealing with pop-outs that come back after repairing them 3 years after the build. Also, there are spots where you can clearly see the joint tape through the paint, and waves in the corners of the ceiling. And to top that off, we now have a roof leak in our 3 YEAR OLD HOME and DR Horton refuses to include it in the warranty. ONE YEAR WARRANTY! Is that enough for your $375k home? Does that display quality to you? I was foolish and ignorant when buying our house - I should have researched more. When we sell this trap, we will be buying from an actual quality builder who stands behind their work.

You might believe that a builder that’s been in business as long as DR Horton would have more common sense. They are building 69 homes in my Carolina Forest, SC sub and all have the same shingles. Really? Who does that? Only 4 siding colors, what a joke. If that’s as creative as they can be I would suggest finding a competent builder.