Drake Software Reviews | Read Customer Reviews of drakesoftware.com

Drake SoftwareReviews of drakesoftware.com

Administration & Services
111 Technology Drive, Franklin, North Carolina

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3.7

Average

506 reviews

Drake Software3.7Average

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Drake Software

Established in 1977, Drake Software® empowers more than 70,000 tax professionals nationwide with a trusted ecosystem of technology-driven solutions. Our mission is simple: Deliver reliable, efficient, and secure tools that streamline tax preparation, accounting, and client services.Drake Workflow™ is our integrated workflow automation solution, connecting our tools and products with real-time tracking, status updates, and built-in urgency alerts. Preparers save time and reduce risk with secure electronic signatures via Drake E-Sign™, while integrated payments through Drake Pay™ help expedite fast deposits — typically within two business days — via credit, debit, ACH, Pay-by-Refund, and contactless options.Our accounting and payroll solutions in Drake Accounting® simplify bookkeeping, payroll, and financial reporting, while secure client portals through Drake Portals® provide a convenient way to exchange sensitive tax documents. Flexible, web-based tax preparation via Drake Tax Online™ makes it possible to work anywhere with confidence — supported by trusted compliance, customizable workflows, and modern security.From tax and accounting to payroll and payments, Drake Software delivers end-to-end solutions built on decades of experience and innovation. Ready to experience the difference trusted technology makes? Download a free trial of Drake Tax® today and join thousands of professionals who rely on Drake Software every tax season.

Drake Software (drakesoftware.com) has 506 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.

Also known as: drakesoftware.com
Website: drakesoftware.com
Category: Administration & Services
Location: Franklin, North Carolina
Listed on Rated Honest: 2026

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Drake Software reviews

Showing 245 reviews with 5 stars · Clear filters

Paula C.
Posted Jan 26, 2022
Always Awesome product
Great servicr
Response from Drake Software· Jan 27, 2022
We're proud to have great customers. Thanks for the review!
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Konstantina V.
Posted Jan 15, 2022
Leading tax software company in…
Leading tax software company in assisting in preparing tax returns. In the forefront of filing from the beginning of the idea. Friendly with faith-based management that is a delight to take classes & learn tax return preparation the tax code.
Response from Drake Software· Jan 21, 2022
It’s our goal to provide the best possible customer service. Thank you for the review!
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Terri Heisey C.
Posted Dec 31, 2021
my choice
When you want the best products and services you choose Drake, but I feel they are over priced and should not keep going up year after year since now you can just download.... no production in packaging and mailing should be a savings, and with business suffering, the discount should be for longer periods of time. If we are suffering financially, AND been faithful for 10 years, there should be some consideration.
Response from Drake Software· Jan 4, 2022
Thank you for the review, Terri. We have forwarded your complaint to the proper department.
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Alina S R.
Posted Dec 16, 2021
They offer great support!
They offer great support!
Response from Drake Software· Dec 17, 2021
Thanks for the review, Alina! We strive to provide the best customer service in the industry.
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William H Fix J.
Posted Dec 10, 2021
Great customer support
I was satisfied with my first year user
Response from Drake Software· Dec 13, 2021
Thank you for the review, William! We hope to serve you next year!
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David E B.
Posted Dec 2, 2021
The software
The software, as far as I am concerned, is user friendly as it follows the old paper file. I filed paper for over 40 years until IRS forced us into e-file. Everyone, and I do mean everyone, in the support centers have always been courteous and friendly. I have always received the service I assumed to get. I us Right Network. This saves me so much time over offline where I had to back up my files, download file to a thumbdrive on my home office computer to download to my office computer to submit. Right Network breaks down to just over $1 per client. For the services it offers that is more than reasonable. All I can say is the advice I received to sign up with Drake was the best.
Response from Drake Software· Dec 6, 2021
Thanks for the review, David! Making sure Drake Tax is user-friendly is a top priority, and we're glad you've had a great experience hosting Drake on Right Networks.
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Jarrod T.
Posted Dec 1, 2021
Excellent!!
Excellent!!
Response from Drake Software· Dec 2, 2021
Thanks for the review, Jarrod! We're blessed to have such great customers!
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La Shone White W.
Posted Nov 24, 2021
great support team
great support team
Response from Drake Software· Nov 29, 2021
We're happy that Support provided the help you needed! Thanks for reviewing us!
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