Tommy L.
Posted
Horrible Customer Service
You guys keep sending me this so now I will fill it out. I paid for Valentine's day delivery and the package came literally a week after Valentine's day. When I put in a request with your customer service for a refund on the shipping, they basically told me they cannot control the shipping company which is understandable, but at least refund my shipping cost. In the end, they refund a measly $4 of shipping costs and per their words, we will refund a portion of the shipping cost. Will never use again. Horrible customer service because they were scared they were going to lose a buck instead of doing the right thing to keep a long term customer.



