Excellent
769 reviews
Door ResourcesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Door Resources we are proud to offer quality, genuine parts at competitive prices. Family owned since 1987, we have grown to be one of the most trusted names in the industry because of our commitment to provide the best parts and services possible. Through the years we have kept the same family owned business principles that our customers know and expect. We are happy to pass on three generations worth of knowledge and experience to you. Regardless of the size and scope of your project, we have what you need for commercial, industrial and retail properties.Mission StatementOur mission is to provide the highest quality parts and services from a knowledgeable, courteous sales and service staff. It is our goal to meet or exceed our customer’s expectations. By doing this, we expect to create customers for life.
Door Resources (doorresources.com) has 769 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 12 reviews with 3 stars · Clear filters
customer
Posted
Could not make a determination what the issue with the door is.
Response from Door Resources· Feb 11, 2020
I'm sorry, but I can't locate a job that we've done that connects to your email address. Please call me directly and we can sort this out. Thank you. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
customer
Posted
Good and quick service but changed their invoice to reflect varied prices after a few days, causing the price to rise before payment.
Response from Door Resources· Nov 7, 2019
Thank you for bringing this issue to our attention. The site contact requested and approved more work to be done than was originally quoted. The extra labor increased the total price for the job. Please feel free to call me directly with any additional concerns you may have. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
contractor
Posted
You have to stay on top of them. They don’t communicate very well. They did do the job , they came out to do, but the client had a problem the following day and they just wanted to push it back, like it was the clients fault. Instead of going there and making sure it wasn’t the locksmiths fault. Never heard a word what happened. Like I said ( communication breakdown).
Response from Door Resources· Jun 26, 2019
Thank you for bringing this situation to our attention. We will review this job to see where communication was lost. We will also take the appropriate action to ensure that we communicate effectively in the future. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
customer
Posted
I had to schedule an appointment 4 time before the tech came and fixed the problem.
