Done.Reviews of donefirst.com

Scammers ! They are pure scammers ! They charged my account even though I canceled my service ! It has been a month since I was prescribed adderall by them but I have still not received my prescription. No pharmacy in Texas wants to do business with Done because they are under investigation by the DEA for fraudulent prescriptions. Be warned. I have wasted $400 with nothing to show for it and they still have a hook into my bank account that they refuse to let go of.

Please stay away from this company , they basically sign you up charge you $189 and then monthly $79 . after first two prescriptions, California has passed a law to ban tele-health providers from providing prescriptions. Done made every excuse trying to tell me the pharmacy’s were out if adderal and the pharmacist I spoke with , had told me they can’t receive prescription from tele health providers , from the month of august until end of September, they made me use this company honeybee and pay $63 for the adderal to be shipped, I was on vacation until I came back. Did not receive the medication . Contact them they asked for a police report , that I provided after a week. They told me they are working on it & thereafter after a day of receiving the report they send me an email Dear Customer, Your provider reached out to inform us that she's no longer comfortable with continuing your treatment due to multiple requests for an early refill. As this is a controlled substance, your provider would like to encourage you to reach out to your PCP to continue your treatment as our platform is not suitable for your current mental health needs. For now, we can refer you to the following organizations: National Alliance on Mental Illness: Wow!! Basically they found an excuse after one and half month of no medication , to write this back , I’ve immediately disputed all the banks and called my bank. Please stay away and anybody has gone through this situation . I advice to do the same. Eric from honey bee health however called me up and apologized for the confusion and mistake. DONE has been sending me emails saying we are trying to contact you , it’s been going to voicemail. They are brilliant liars . Eric from honey bee calls me on the same number the same time they sent me that email. I contacted my local doctor, this was a waste of time. Best

COMPLETE SCAM. The good reviews are false. Had high hopes and they do not treat attention issues the way they advertise they do. PLEASE DO NOT WASTE YOUR MONEY HERE. Seriously. Lost $200 and still dealing with the same problem. Thanks Done. You guys got me.

Just burn your $200, it'll be more pleasant than dealing with Done. I was looking for a more convenient way to adjust my medication but it has been the absolute opposite. 1) Almost every chain pharmacy won't fill their prescriptions. 2) They will arbitrarily change your medication dose based on what is in stock at the one pharmacy you could find willing to fill their prescription. 3) They will tell you it is on you to find a pharmacy that has your medication and dose in stock (see point 1). Edit 3/4/23: Done has flagged my review as “not being based on a genuine experience”. Hopefully it’ll stay up as I provided proof. Also, sort by verified reviews. Only 2 out of 54 verified reviews currently give above 2 stars. Funny how no one tries to verify the 5 star reviews

I thought I was going to be greeted with someone who would listen to me... If you are an adult and suspect that you are dealing with ADHD- that's why you go to this service. I'm here to say DO NOT DO IT. Go find a professional in a real practice. I would have been much happier with the way my "assessment" had gone if at any point the provider asked me personal questions. Instead- I was asked a bunch of yes or no probes to which I answered honestly. But after this quiz was over, the provider proceeded to tell me how my life worked... LITERALLY! She "diagnosed" me in less than EIGHT MINUTES... No joke- it was eight minutes to get through this questionnaire and then She asked me what I did for a living and then went on to describe a day in my life. I NEVER TOLD HER WHAT A DAY IN MY LIFE WAS LIKE!!! She told me that I got projects done and that I was social with others---- NO I'M NOT! And she would never know- we never got past her asking me basic information like my first and last name plus a bit of family history--- WHICH INCLUDES ADHD individuals! DO NOT USE THIS SERVICE. A first year med student would have done better. The whole appointment was over in 12 minutes. Worthless.

Been trying to receive my medicine for a week. I still haven't gotten their support team to understand the situation and have been on the phone with them probably more than a dozen times. Will be cancelling my subscription ASAP. Edit: Received a call from their urgent support, so I once again let them know my situation. They ensured me I would get my medication the next day, Friday and a total of 10 days after I first called. This did not happen and I am still without my medication.

If I could give zero stars I would. I had my initial appointment; given meds and told to follow up if I had any issues with the medication. The next day I took it and had terrible chest pains all day along with a fast heart rate, high/low blood pressure. Tried getting into the portal to send a message. Locked out. Sent multiple emails. Finally was able to get in, scheduled a med appointment. Then it was cancelled so I rescheduled it. Signed on the morning of; and while I was waiting the provider just ended the group. Didn’t even enter. Requested MY medical records; they made me sign a HIPPA form for just ME. And here I am 6 days later. No medication, no medical records for me to pass on to my PCP. No assistance what so ever. And they keep sending the same scripted email. The entire experience has been awful and I will absolutely be sharing this any and everywhere I can so no one else goes through this.

Done is a horrible, terrible company. They will not help you in any way. Let me summarize how horrible the experience was for me. First, I had a 15 minute initial consultation where the “therapist” immediately diagnosed me not with ADHD but with anxiety and depression. They proceeded to refer me to yet ANOTHER extremely expensive online therapy service and prescribe meds that could only be filled at pharmacies that were not covered by my insurance. Second, when I tried to ask questions about my diagnosis, they referred only to the results of my brief online assessments, instead of speaking with me further about why I felt I may need support with ADHD and not with anxiety or depression. Third, when I tried to cancel my service because I was dissatisfied, they charged me for TWO MORE MONTHS before my profile showed as cancelled and no longer active. Do not use this service. They will not help you and they only care about making money. Update: Done had a customer care representative reach out to me after I posted this review. They listened to my concerns, apologized for the bad experience that I had and refunded the two months of charges that occurred after I attempted to cancel. They were very responsive to my complaints and apologetic for the additional stress and financial concern that this caused for me. I appreciate that they showed care, attention and ownership in this matter. Hopefully, they might help someone else more than me; I do appreciate how they worked quickly to make the situation right.