Dollar TreeReviews of dollartree.com

The cups I ordered are described on their website as paper, but the ones they sent me are plastic. I called customer service, waited an hour, and spoke with "Joyce." She refused to do a UPS pickup for the return. Said she would expedite the issue and get back to me within two hours. That was over a day ago. She never got back to me and now I'm stuck with two shipping cartons of the wrong item.

So IF you are thinking about working for this company STOP LET ME AN EX ASST OPS MANAGER TELL YOU WHAT IS ABOUT TO HAPPEN ! YOU WILL BE PAID MIN AMOUNT THEY CAN PAY YOU ! YOU WILL BE DISRESPECTED, OVER WORKED AND WHEN YOU GET TIRED OF THE ABUSE AND YOU DONT LIKE WORKING AS THE ONLY CASHIER OR MANAGER IN THE STORE AND YOU SAY A WORD, YOU NO LONGER HAVE A JOB,. THEY WILL MAKE YOU WORK ON YOUR BREAKS AND LUNCH OH ITS AGAINST THE LAW OH WELL CLOCK OUT ANYWAY THEY DONT CARE . OH YOU ARE FULL TIME YA NO YOU ARE NOT UNLESS THE IGNORANT STORE MANAGER DOES NOT FEEL LIKE COMING IN THEN MAYBE .BUT THAT WONT HAPPEN BECAUSE YOU MUST BE MICROMANAGED (because your to stupid to do it by yourself) BENIFITS ARE A JOKE! TRAINING? WATCH THOSE VIDEOSCAUSE THATS ALL THE TRAINING YOUR GETTING AND INTEGRITY MATTERS THAT IS JUST SOMETHING BY LAW THEY HAVE TO TELL YOU THEY DO NOT CARE! OH YA NOW AS FAR AS THEY ARE CONCERNED YOUR NOW A THIEF DESPITE THEIR BACKGROUND CHECK THAT WANTS A PERSON WITH A PERFECT BACKGROUND (YOU) NOPE DOESNT MATTER.YOU ARE A TH EIF AND YOUR SO UNTRUSTED THEY ARE GOING TO MAKE YOU PROVE AND VERIFY YOU BOUGHT THAT SODA THREE DIFFERENT WAYS AND THEN WHEN YOU LEAVE WE ARE GOING TO DISRESPECT YOU MORE BY LOOKING THROUGH ALL YOUR STUFF BECAUSE ITS YOU, NOT THE ILLEGAL DRUGGYS AND LOW LIFE TEENAGERS WHOS PAREBTS ARE OUT SMOKING CRACK STEALING OR HELL EVEN THE ONES THAT HAVE HOUSES AND NICE CARS ARE FIILLING UP THERE PURSES WALKING OUT BUT NOPE ITS THE EMPLOYEES OFCOURSE. NOW LETS ALSO TALK ABOUT THE CUSTOMERS NOT ALL OF THEM BUT ID SAY 89 PERCENT ARE RUDE, ENTITLED JERKS WHO CAN NOT FOR THE LIFE OF THEM PUT SHIT BACK WHERE THEY FOUND IT OR WATCH THEIR KIDS ,SO YOU WILL SPEND HOURS RECOVERING THE STORE WHILE THEY CONTINUE IN FRONT OF YOUR FACE THROW SHIT WHERE EVER THEY WANT AND LETS TALK ABOUT THOSE WHAT IS THAT HUGE CHURCH IN LAFAYETTE, COLORADO CALLED ah YES FLAT IRONS CHURCH WAIT TO THOSE IDIOTS WITH THERE 100 FAMILY MEMBERS COME IN CANT SPEAK A BIT OF ENGLISH BECAUSE ITS AMERICA SO YOU SHOULD SPEAK SPANISH DONT YOU KNOW ? SO WITH YOUR 1 MANAGER AND 1 CASHIER BECAUSE ITS MORE IMPORTANT THE MANAGER HAS EXTRA CASHIERS ON HER SHIFT (SHE HAS TO HAVE TIME TO SIT ON GER PHONE CRY AND SMOKE ) THEN TO GIVE THE HOURS TO ANYONE ON THE WEEKEND SHIFTS TO COME IN AND CASHIER NOPE SO WHILE 50 PEOPLE CAME IN YKU BETTER FIGURE OUT HOW TO GO UNLOVK THE BATGROOM DOOR BLOW UP BALLOONS AND FIGURE OUT WHAT THEY ARE ASKING FOR IN SPANISH WHILE THEIR KIDS DESTROY EVERYTHNG AND THEY BE AS RUDE AS THEY CAN TO YOU ( MY WHAT WOULD GOD SAY) AND YOU BETTER STOP WHATEVER YOU HAVE TO GET DONE TO GO CHECK THEM OUT BECAUSE HOW DARE YOU MAKE THEM STAND IN LINE !! AND YOU BETTER GET THOSE BALLOONS BLOWN UP BECAUSE THE ONES YOU BLEW UP 20 MINS BEFORE THEY WALKED IN ARE NOT GOOD ENOUGH THEY WANT TO SEE YOU BLOW THEM FOR THEM BECAUSE GOD FOR BID THEY CALL AHEAD OF TIME ! CHURCH OF GOD MY ASS THOSE PEOPLE ARE SATANIST! NOW LETS TALK ABOUT THE STORE MANAGERS, THEY ARE ALL HIGH SCHOOL DROP OUTS, OLD DRUGGYS OR JUST SORRY GUYS YOU KNOW ITS TRUE TO OLD TO BE WORKEN BOTTEM.OF THE BARREL LAST HOPE FOR A CAREER. LOSERS WHO HAVE TO ASK A DISTRIC MANAGER TO WIPE THEIR ASSES YOU HAVE TO BE SO IGNORANT YOU ARE WILLING TO SUMMIT YOURSELF TO THE ABUSE OF THE HIGHER UPS BUT THAT IS WHAT YOU GET BEING A 55 YEAR OLD HIGHSCHOOL DROP OUT EX CRACK SMOKING LOSER. AS FOR STORE PRODUCTS ITS ALL CRAP, .WATCH DATES ON EVERYTHING YOU EAT IT COMES OFF THE TRUCK BAD.! WANT TO KILL YOUR PETS THEN BUY FOOD FOR THEM AT THE DOLLARTREE IT WILL GET THEM SICK SOONER OR LATER ! MAKE UP ? PROBABLY SHOULD LOOK AT WHAT YOUR PUTTING ON YOUR FACE! AND WHO LEFT THEIR NASTY ASS BAD KIDS IN THE TOY ISLE ALONE? OH AND WHAT A LOVELY JOB YOU DID ON THE GIFT BAGS ALL NICE AND HUNG UP OH WAIT HERE SHE COMES OH MY THEY ARE NOW ON THE GROUND WILL SHE PICK THEM UP? HELL NO ! YOU NEED TO USE THE BATHROOM HOLD ON LET ME STOP WHAT IM.DOING TO LET YOU USE THE BATHROOM TO WHAT SMOKE YOUR DOPE OR SHIT ALL OVER THE FLOOR! OH YOU NO LONGER WANT THOSE 50 ITEMS OH BECAUSE NOW I HAVE TO START OVER BECAUSE IF I DELETE THE ITEM YOU DONT WANT OR DID NOT BRING MONEY FOR ,CORPRATE WILL SAY IM STEALING SHIT AND GUESS WHO GETS TO PUT THOSE THINGS AWAY YOU NO LONGER WANT OR HAVE ENOUGH MONEY TO BUY. THATS ONLY A GLIMPSE INTO THE HELL YOUR ABOUT TO LIVE.

well, firing the manager for screaming at my wife and kicking her out for putting a cart away and me out for telling some white dude who told my wife to get the f out to leave her alone would be a good starter. and to stop following Native Americans while we shop would be good too. this happened at store #5458 in Montana

Today Jan 26 2026 , I saw this person mistreating a young couple with their newborn baby , it was the most disturbing heartbreaking situation I have ever seen, there young couple had a problem with their debit card they tried a couple of times and this person in this picture and the cashier were very unprofessional laughing and making funny of them. The couple went to their car to get cash and the staff put their stuff away, when the couple told them they were going to go to their car to get money, when the young couple came back This person in the picture threatened to call the police on them just because they asked why their groceries were put away . It was the most disturbing situation I saw , We offered to pay for their things and this person on this picture refused to accept the payment. Hopefully corporation take this review seriously and train this person better , on my end I will submit what I witnessed today to the right department. To our community, PLEASE STAY AWAY FROM THIS RACISM STORE , this is not Us , Utah Lovez our Hispanic community and this is unacceptable how this person Mistreated this young teenagers and their baby Spanish fork location

Dear Dollar Tree Corporate Team, I am writing to bring to your attention a concerning incident that was recently shared publicly on Facebook involving one of your store locations, which raises serious questions about policy enforcement and employee conduct. According to the post, a customer visited a Dollar Tree location and selected approximately 30–35 penny-priced items. The store manager approached the customer and stated that only one of each penny item could be sold. At checkout, the manager then removed nearly all of the items from the customer’s cart, allowing the purchase of only 5–6 items, and instructed the cashier to bag the remaining merchandise. What is most troubling is what allegedly occurred afterward: once the customer exited the store and entered their vehicle, the manager reportedly came outside and placed the removed items into her own car. The post includes photos of: • A receipt showing multiple penny-priced items purchased • The exterior of the store • The vehicle allegedly belonging to the manager If accurate, this situation raises several concerns: • Inconsistent or improper enforcement of penny-item policies • Refusal to sell merchandise that was already selected by a customer • A potential conflict of interest or misuse of authority if an employee personally took items that were denied to a customer I understand that penny items may have internal handling rules; however, if such policies exist, they should be enforced consistently, transparently, and without any appearance of personal benefit to store management. I am sharing this in good faith and respectfully request that Dollar Tree review this incident, clarify the official policy regarding penny items, and ensure that all managers adhere to ethical and professional standards that reflect the company’s values. Thank you for your time and attention to this matter. I look forward to your response.

What a mess. The dollar tree in Granger Indiana on University Drive has turned into a half empty dump. Prices have skyrocketed, majority of items are either improperly marked or not priced at all leading to confusion at the checkout. The employees are rude and untrained. Checkout lines are backed up and slow. Employees are typically seen standing around outside the front door, smoking cigarettes, and playing on their cell phones. Many times this location has posted signs on the front door stating that they are closed during normal business hours. They need to rename themselves the $20 and under store .

Do Not work for this company. They Don't care about their employees. HR allows hostile work environments, employees attacking other employees, they also allow employees to steal time and merchandise , and when the store manager turns this in, HR goes after the store manager and not the employee who is stealing.... if you turn it in to HR, you're the problem, not those who are causing the problem. HR and DM's lie to their employees, and work them like dogs for $11.00 an hour. Yes they won't pay employees more than $11.00 an hour and you must be 18 to work there. HR add hours every year to the stores open operations at many locations, and expect the store manager to pick up an extra 48 hours a month, without paying them extra on their salary. If the store manager speaks up, and sets professional boundaries....HR (Michelle) goes off on the store managers, belittles them, won't do anything to stop a hostile work environment... Even when the store manager goes to them for guidance. And they don't help or communicate.... Instead Michelle in HR would rather get rid of the employees and store managers... Than do her damn job. Do not work for this company. They will screw you over, and expect you to put your family on the back burner with little to no time off.

I’m disgusted by the rudeness of a young person who cashed me out today. I had purchased 2 cards ( now $1.50 vs Dollar Store $1.00) and the total came to $3.39. I gave the young lady cash of $3.40. While waiting for my receipt she stared at me and said “we’re good” as if I was waiting for change. I politely replied that I was only waiting for my receipt. Again staring at me she announced while pointing to the receipt still on the printer “ its over there”. For a small purchase I don’t expect praise or thanks for shopping, but I do anticipate some semblance of civility. I always try to be kind and Always say thank you after all my purchases at any store. Today I was so disappointed that those words did not exit my mouth. The store was at Fourth Ave. in St. Catharines, just for verification.