customer
Posted
All good except for not having one of…
All good except for not having one of my medicines in stocks & not knowing when you'll get it.

Great
3,918 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 316 reviews with 4 stars · Clear filters
customer
Posted
All good except for not having one of my medicines in stocks & not knowing when you'll get it.
Griffith_girl
Posted
Good customer service and good email updates but it took 2-3 weeks to get our first order from the time we started the setup process. Also when ordering multiple items, they put the whole order on hold when one item was unavailable. After I called, they asked if I wanted the rest of the order and to keep the one item in hold. I would have preferred they either skip what they have or communicate that with me rather than just letting the order sit until I called. Hopefully the refills will go quicker and be in time.
James H.
Posted
good RX price and delivery. Slower delivery than told.
Lissa
Posted
The experience was ok but 2 of my medications were out of stock. Shipping took longer than I thought it would so I was concerned that I would run out of pills. Arrived 2 days before I was “on empty”. Word of advice, order your meds a month before you need them.
kevin B.
Posted
a little slow in processing my order...
Dan H.
Posted
Si Service and delivery
Brad M.
Posted
The prescriptions get filled as expected. The only negative is the growing frequency of subscriptions getting filled late due to out of stock conditions.
X Y.
Posted
Recently the fulfillment time has lagged. I’ve been using DIRX for two years and never had this issue in the past. Their annual plan is a true money saver. I’ve been recommending DIRX to friends and family, and hope the fulfillment issue is temporary. Also, their customer service experience has also changed recently.