Great
309 reviews
Direct BrandHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 238 reviews with 5 stars · Clear filters
Arpan D.
Posted
Best appliance services. I am fully satisfied.
Response from Direct Brand· May 27, 2020
Dear Arpan, thank you for taking the time to leave a review. we are extremely pleased to hear that you are fully satisified with our overall service. Thank you and be safe
Sheila M.
Posted
Great service
Response from Direct Brand· May 18, 2020
Dear Sheila, thank you for taking the time to leave a review. We are very pleased to hear that you were satisified with our overall service. Thank you and be safe
BRIDGET
Posted
Thank you, as this product was hard to find. You had the best pricing, didn’t over charge on shipping and I received the order in the matter of days. Greatly appreciated
Response from Direct Brand· May 18, 2020
Dear Bridget, thank you for taking the time to leave a review. It is always nice to hear comments such as yours. Our staff work hard in an attempt to assist people and ensure parts are dispatched quickly. Take care and be safe
Sam
Posted
Working well so far. Good customer service.
Response from Direct Brand· May 15, 2020
Dear Sam, thank you for taking the time to leave a rview. We are pleased to hear that you are satisified with our service. we aim to please. Take care and be safe
ROBERT A M.
Posted
As advertised. Excelente. Very fast delivery.
Response from Direct Brand· May 14, 2020
Dear Robert, thank you for taking the time to leave a review. We are extremely happy that you were satisified with our overall service.
Tiffany G.
Posted
Just what I needed!
Response from Direct Brand· May 12, 2020
Dear Tiffany, thank you for taking the time to leave a rview. we are pleased that the part you received assited you in your repair.
Carmine D.
Posted
Great service
Response from Direct Brand· May 12, 2020
Dear carmine, thank you for taking the time to leave a review. we are very happy to hear that you are extremely satisified with the service our staff provided.
Mike W.
Posted
Good price. Fast shipping
Response from Direct Brand· May 12, 2020
Dear Mike, thank you for taking the time to leave a review. We are happy to hear that you are pleased with our pricing and service. we always try to be competitive with our pricing.
