Dior USReviews of dior-us.com

Package came completely destroyed and the individual items packaging also came ruined. It was going to be a gift. Also the items came in simplified packaging although gif packaging was selected and offered.

I ordered a gift set for mother's day on May 5th and i still haven't received it ?????

There was nothing on my package there was only a return paper

I am not happy at all. Right after the receipt of the confirmation I wrote several time to Diors customer care that the receiver name is wrong. No answer at all. All my emails have been ignored. I tried to call it was almost impossible to find the right number. When I finally reached customer care the shipment was already on its way and could not be changed anymore. I am very disappointed in Diors service. I don’t know if my friend will ever get his birthday present or if the shipment will be returned or even lost. I am quite frustrated and angry. Kind regards Monika Krasnic

I received a notification that my out of stock item was back in stock, bought it, received tracking info for said package and then the package showed up empty with a couple of samples. I was refunded the money but was never reached out to to tell me WHY I didn’t get what I ordered. Did they run out of stock? Forget to put it in the box? Who knows.

They misprinted my address, package got sent back to sender. I asked for a refund ,nothing, i called and nothing. This is not expected from such a high end brand. Never again

Where is my order?

Customer service experience was terrible