Dior USReviews of dior-us.com

My package hasnt arrived. Customer service didnt help much. Need the perfume for xmas gift and didnt receive it. Customer service said wait 7 more days to see what the can resolve. Unhappy customer

The shipping took much longer then said and I didn’t get the package until after Christmas even though it sat in one state for 3 days and in a city 10 minutes from me for 3 days, which was a waste of time.

You put the free samples inside the gift Wrapped package that I’m giving to my mother ! Im not gonna tell her my stuff is in her gift wrapped package lol. Other than that the package was beautifully wrapped and it arrived quickly.

No communication in shipment. Very slow delivery. Ordered weeks ago and still have NOT received the small order. Disappointed. Can’t rate the products as I have not received them.

Too slow on the shipping

First, after receiving an order number received what was actually a marketing email erroneously implying that online order was incomplete. Next, despite paying for 2-day delivery order was not delivered until fourth day. Finally, repeated attempts to unsubscribe from further marketing emails have all been greeted with notice that website is "temporarily" unavailable.

It took almost 5 days for Dior to ship out my package and it’s gonna take 2 weeks for me to get my order even when it told me I’d get it sooner.

After paying for my order, I received an email saying that my order is ready to be paid for.. I had to call in to get a confirmation email that I wouldn’t have been able to get, had I not taken a screenshot of my order # after making the purchase. The delivery was fast, but it was left out in the rain (a Christmas gift) & I received an email days after getting it that it had been delivered.. There’s definitely a major lag in communication..