Dior USReviews of dior-us.com

The product was shipped late over 7 days. I never received my shipping refund the packaging was horrible not as noted in your site. Overall everything was not as I expected.

I love the Dior products but I got upset the way the box came last time. When I opened the cardboard box, the products fell on the floor, everything was very messy inside. I still can use the products though. No damage. I was frustrated how my purchase was delivered, since I buy Dior often and I never had this experience before.

Loved my gift but I did not receive my complimentary gift

products are good. just how shipping was delayed and the way it was packaged in the box i wasn't impressed.

I love your products and the fact that you are dedicating production lines to helping the Covid crisis. Nevertheless, if this impacts your usual operations, you should inform customers. I waited nearly a month to receive my order, and no one I contacted could explain it to me. I had to order from another vendor to bridge the gap. And when I tried to cancel my order with you as a result, I (conveniently) received an email that my order had finally shipped. Coincidence? Transparency would have been a lot better in this case.

Delivery took MUCH too long Sorry

I got my order, but I didn't receive everything. And I sent an email to customer support, but no one replied to me. I'm really disappointed of how I got.

I am very disappointed in the delivery of the products I bought from online market, they delivered them in a carton box and most of the samples were in between the cardboards, I previously purchased some products which I’ve received in a perfect Dior box with special design and it was lovely, however this time was like I’ve got them from secondhand market!