Dior USReviews of dior-us.com

I haven't get my order

Bad customer service, did not respond on my request.

I have not received my package yet it’s been a week

I had a question about makeup and submitted a form. I never received an answer. I bought something from Chanel instead because they had chat and wrote back to my questions.

Horrible service.

Still have not heard back about my refund or replacement of my broken backstage face palette. It arrived with the powders detached from the pans. Totally UNACCEPTABLE!!! I called customer service and got the run around. I even sent pics along w my email to customer service. Just horrible. Please rectify this situation

I just bought the wrong order. I immediately called in and didn't allow it to be turned off. I said that I would send it back to them when it was sent out

I have still not received an email with a shipping label to return a DEFECTED makeup pallet. Now I want my money back and no return pallet. I’ve been calling for two weeks now. This customer service is worse than McDonald’s.