Gerald A.
Posted
Amanda was great.
Amanda was great.
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Gerald!
Excellent
451 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Gerald A.
Posted
Amanda was great.
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Gerald!
Herb M.
Posted
I don't know about the rest of the company, but your service representative, Leslie Anna, is a joy to work with. Hire more people like her.
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Herb!
Randy B.
Posted
My account was closed for non payment of my account fees causing a $20K + tax . The notification went into my spam folder so I missed it. When I called I talked to Brittany Cole in customer service she was absolutely the best, she handed my issue professionally, timely,I can't thank her enough she saved me big bucks.
Response from digitaltrust.com· Mar 30, 2026
Randy, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Brian C.
Posted
This is the second time I contacted Brittany Cole, and she helped me right away!
Response from digitaltrust.com· Mar 30, 2026
Brian, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Scott S.
Posted
Alli Bell was extremely helpful and walked me through the whole process. She is knowledgeable about my situation and had all the answers I needed!
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on Alli's care! We appreciate you, Scott! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Charlie B.
Posted
Brittiany Cole helped me very quickly and explained it to me. Brittiany is a 5-Star Asset for AT&T. More like her Please . . . .
Response from digitaltrust.com· Mar 30, 2026
Charlie, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
DCM
Posted
I have been working for months to withdraw funds from my "Self-Directed IRA", now that I am retired. The process has been difficult up till now. Speaking with James Macariola on the phone has really helped me along with the process. I am now confident I will be able to have my retirement funds soon. He has given me all the contacts that I needed and I appreciate his help.
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on James's care! We appreciate you, DCM! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Greg S.
Posted
Amanda was very helpul and helped me work through my issues. I would recommend her to anyone. She really knows how to take care of her clients.
Response from digitaltrust.com· Mar 30, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Greg!