DICK'S Sporting GoodsReviews of dickssportinggoods.com

I ordered a bike twice, and both times the order was cancelled because the Bike was out of stock even though the website said it was in stock. All the locations only ever have 1-3 bikes at them. They’re never reliable. Certainly won’t be shopping here again!

If I could give this place zero stars I would. I am aware of several stores in the country where employees, employees’ family members, and managers have tested positive for Coronavirus, but were still permitted to come to work. Despite this, no employees were tested and the stores operated with business as usual, further exposing all of their employees and all of their customers. Clearly the bottom line is the only thing that matters to this company.

Crap store. Crap employees. Any liberal owned crapbox is bound to implode at some point...they don't even carry non crap brand rain jackets from libtard companies...i cant even say the s word store because of their monitoring communistic controls

I recently purchased a treadmill from Dic_'s Sporting Goods. I received an email confirmation, with a delivery date of 7/9. The email stated that someone had to be home to receive the delivery, so I adjusted my schedule to remain home for the duration of the day, as no delivery window was provided. At 2 pm on the delivery date, I had not received any update on the delivery so I called customer service. The first representative placed me on hold for 8 minutes. When she got back on the line, she said she had "information on my purchase" and then ended the call. Thinking it was an error on my end, I called back and got a different representative. I asked to be transferred to the individual I was speaking to previously, and was told that wasn't an option, so I had to start from the beginning. I was then placed on hold for another several minutes, before the call was also terminated. I made two calls after this to other individuals to ensure that it was not an issue with my phone/signal. It was not. My husband then called, was asked to explain everything from the beginning, and was also placed on hold. When someone finally returned, we were told that they had no idea when the item would be shipping out, had no way to track it, and that it would not be delivered on the date that the tracking number from Dic_'s Order Tracking page was displaying. My husband asked to be transferred to a supervisor and the representative took his number and said someone would be calling him back shortly. It has been over 24 hours and we have heard nothing. Moments ago (on this, the following day), I received an email that said our order was now cancelled and that we would be refunded. I have been waiting over 3 weeks for the item I had initially ordered with no update from Dic_'s on any hold up in the process. Terrible customer service. Terrible process management. I will not be taking my business to Dic_'s Sporting Goods again.

Purchased a new Lew's bait caster for my Grandson at the Dic's Sporting Goods in La Crosse, WI. on July 2nd. Took my Grandson fishing the following day. He hooked an average size pan fish and when reeling it in the rod snapped about 6" from the top. Took it back to the store the same day thinking it will be an easy exchange. I was told by the manager that they couldn't help me and that I would have to contact the manufacturer. What kind of retailer does this??!! I've since contacted Lew's (twice) and have not had heard back. I spend quite a bit of money yearly at Dic's. I will never return to this store.

Ordered and paid for hiking pants for curbside pickup. Item was listed as in stock. Checked on the order 12 hrs later, still not filled. Then it was abruptly cancelled via email with no other information other than “ out of stock”. Nice customer service. I tried to buy locally but was left hanging. I could have had the same item delivered to my door via Amazon in less time.

This is not a sporting goods store anymore They have absolutely nothing in the way of fishing gear or hunting. Small section for golf and baseball/football gear. Its mostly clothes now. They lost my business forever. I was going to get a couple of kayaks there. I won’t now. I will do my shopping at Bass Pro Shop for The kayaks. I will get the fishing gear/tackle there too if Walmart doesn't have what I need.

Lousy selection in the fishing tackle, I went in to buy line, lures, and rods. I walked out with nothing. Whoever is in charge of stocking that area should be fired today.