Defensive Drivers InstituteReviews of defensivedriversinstitute.com

Response from Defensive Drivers Institute· Aug 14, 2026

Thank you for your 4-star review, Wayne! We're glad you found the course comprehensive, easy to navigate, and appreciated the self-paced format. Your feedback about repetitive content is noted. Some repetition is intentional to reinforce key safety concepts, but we understand it can feel excessive at times. More importantly, the error you mentioned about mixing up "increase" and "decrease" - including in a test question - is something we need to investigate. That's a legitimate accuracy issue. Thank you for the detailed feedback, and we appreciate you choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Aug 10, 2026

Thank you for your 4-star review, Allison! We're glad you found the course very easy to access and understand. Regarding the wait times between lessons, those timers are mandated by state regulations to ensure students spend the minimum required time on each section. We wish we could adjust this for faster readers like yourself, but we're required to follow these guidelines. As for showing correct answers to questions you get wrong, New York State regulations require that we don't reveal answers since students are allowed multiple attempts to pass. We understand this would be helpful for learning, but it's a state requirement we must follow to remain an approved provider. We appreciate your understanding of these limitations, and thank you for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Aug 5, 2026

Thank you for your 4-star review, Gabriel! We're glad you found the course cheap and the information good overall. If there is anything else we could've done to earn that 5th star, let us know. Your feedback about the BAC content for DUI/DWI is valid. You're right that law enforcement can make arrests for impairment at BAC levels lower than the legal limit of .08. We appreciate you pointing this out, as accuracy in this important topic matters. Our content follows the guidelines set by the NYS DMV for approved courses, but your specific feedback about this discrepancy is worth reviewing. Thank you for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Jul 30, 2026

Thank you for your 4-star review, Chelsea! We're glad you appreciated the convenience of completing the course at your own pace from home, and that it made the experience less stressful for you. Since you had such a positive experience overall, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Jul 6, 2026

Thank you for your 4-star review! We're glad you found the information great, and we appreciate you sharing specific feedback about your experience. Regarding the timers that require you to wait before continuing to the next lesson, those are mandated by state regulations. We wish we didn't have to enforce them, especially for faster readers like yourself, but we're required to follow these guidelines. We know it can be frustrating when you're ready to move forward. If there's anything else we could have done to earn that 5th star, please let us know. Thank you for choosing Defensive Drivers Institute and drive safely!

Response from Defensive Drivers Institute· Jun 13, 2026

Thank you for your 4-star review, Nathan! We're glad you found our course quick and easy. Since it sounds like you had a positive experience overall, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Defensive Drivers Institute and drive safely!

Response from Defensive Drivers Institute· Jun 1, 2026

Thank you for your 4-star review, Ruot! We're glad you found our course great. Since it sounds like you had a positive experience overall, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Defensive Drivers Institute and drive safely!

Response from Defensive Drivers Institute· May 28, 2026

Thank you for your 4-star review. We understand your concern about the time discrepancy between the advertised 5 hours and the actual completion time. The 5-hour minimum refers to the instructional content mandated by the New York State DMV. However, the full course also includes multiple knowledge checks and assessments throughout, as well as the state-required timers between sections. These additional components do add to the overall completion time. Thank you for choosing Defensive Drivers Institute and drive safely!