Defensive Drivers InstituteReviews of defensivedriversinstitute.com

Response from Defensive Drivers Institute· Nov 18, 2024

Thank you, Kiplind, for your 4-star review! We’re glad to hear that the flexibility of taking the course at your own pace and on your schedule was a key benefit for you. If there’s anything we could do to enhance your experience and earn that fifth star, we’d love to hear your suggestions. Thanks for sharing your feedback!

Response from Defensive Drivers Institute· Nov 18, 2024

Thank you for your review, Brian! We’re thrilled to hear that you found the class clear, informative, and full of valuable knowledge. If there’s anything we could do to improve your experience and earn that fifth star, we’d love to hear your suggestions. Thanks again for your feedback!

Response from Defensive Drivers Institute· Nov 11, 2024

Thank you for your 4-star review! We're glad you appreciated the flexibility of our course. If there’s anything we can do to make your experience even better and earn that fifth star, we’d love to hear your suggestions. Thanks for your feedback!

Response from Defensive Drivers Institute· Nov 8, 2024

Thank you for your review, Elizabeth! We’re glad to hear that our customer service team was responsive and helpful. We apologize for the inconvenience you experienced with logging in; we understand how frustrating that can be. Your feedback is valuable, and we'll continue working on making the login process smoother. If there's anything more we can do to earn that fifth star, please let us know. Congratulations on passing the course, and thank you again for sharing your experience!

Response from Defensive Drivers Institute· Nov 4, 2024

Thank you for your review, Dino! We’re glad to hear you had a great experience overall. We understand the verification codes can be a bit much; they’re in place to meet NYS DMV requirements, but we truly appreciate your patience with them. Thanks again for your feedback, and if there’s anything else we can do to improve, please let us know!

Response from Defensive Drivers Institute· Oct 10, 2024

Thank you, Jennifer, for your feedback and for the 4-star review! We're sorry to hear that you experienced some freezing issues during the course and were bumped backwards, but we’re glad it worked well overall. Someone from our support team will be reaching out to gather more details so we can look into this and prevent it from happening in the future. We appreciate your feedback and for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Oct 8, 2024

Thank you, Tim, for your review! We're glad to hear that you found the directions easy to follow and appreciated the in-depth focus on driving safety, especially regarding drugs and alcohol. If there’s anything we can do to improve and earn that fifth star, we’d love to hear your suggestions. Thanks for your feedback and for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Oct 5, 2024

Thank you, Cherri, for your review and feedback! We're glad to hear that you had a positive experience overall. We appreciate your suggestion about adding more videos and will certainly consider it as we work to improve the course. If there's anything else we can do to enhance your experience, we'd love to hear your thoughts. Thanks for choosing Defensive Drivers Institute!