Excellent
1,834 reviews
DecantXHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,524 reviews with 5 stars · Clear filters
Brittany B.
Posted
Anna provided top-notch customer service - I couldn't be happier with the resolution she offered, she was very professional and friendly and I can say with certainty that as a first time purchaser that due to Anna, I will with 100% certainty be back for more!
Hudson H.
Posted
My product broke after I got it but they still replaced it!
Ellis
Posted
I wanted to take a moment to give a review based on my personal experience when ordering from DecantX, specifically when working directly with Anna in Customer Service. She consistently delivers a fantastic customer service experience and is very responsive to emails whenever I run into any issues! No company is perfect, but anytime something is amiss with my orders, Anna is there willing to help make things right, whether that’s via a refund or replacement of a missed item in an order. She has turned me into a customer for life!
Erik
Posted
Great quality fragrances and fast shipping. Great selection and great prices. Continue the good work.
Oscar P.
Posted
My experience was great! The service and the perfumes were excellent. My only complaint is that, in other stores where I’ve purchased decants, I’ve received an extra one as a gift, but in this store, I didn’t. Other than that, I’m very satisfied with the service and the products.
Tess
Posted
My order was shipped quickly, and packaged so well! The scents I received were high quality and just amazing!
J L.
Posted
Great product
TracyS
Posted
Great prices and sales. Quick shipping. I am a frequent customer.
