Excellent
1,834 reviews
DecantXHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 104 reviews with 4 stars · Clear filters
Isaac R.
Posted
The shipping and prices are good. The fragrances are authentic. Many coupon codes are out making the good prices already better. The only issue is the selection of some niche fragrances, and even a few designers is lacking, but all fragrances I have wanted to sample, they have.
Aurojit C.
Posted
The premium atomizers are pretty, but the atomizer itself is frankly not as good as that of the basic atomizers they provide- at least from my experience. They seem to always require a few spurts to get going. That being said, delivery was on time and the product is as specified. I enjoy the fragrance and I think that the pricing was solid.
Response from DecantX· May 17, 2022
Thank you for your feedback! We will do our best to perfect our colored atomizers! Kindly, Anna
Beto
Posted
Good morning. The only issue I’ve encountered is the bottles are hot in temperature when they arrive and the bottle of elysium was leaking (minor in nature) on the latest order I had.
Response from DecantX· May 3, 2022
Hello and thank you for your feedback. We are very sorry to hear of this situation. Please reach out to us at [email protected] for any issues with your order and we will be sure to assist right away.
Loukens P.
Posted
The experience was ok i will certainly do business with you again .
Response from DecantX· Apr 11, 2022
Thank you for your feedback!
Tpain
Posted
Legit fragrances, quick shipping. Decant bottles should probably have some Teflon on the threads, though. A few of mine were leaking from there upon arrival.
Response from DecantX· Apr 7, 2022
Hello and thank you for your feedback! We are so sorry to hear that you had leaked items, please reach out to us at [email protected] and we will be happy to resolve the issue for you right away! Kindly, Anna
Alejandra S.
Posted
Very pleased with my package as always. The perfumes are well secured, although in my last 2 orders, I have found that the fragrances have leaked a little in transit. Not a crazy amount, but definitely enough for the bottles enclosed to be noticeably wet. Other than that, I will continue to purchase for samples. Great selection, good prices.
Response from DecantX· Apr 6, 2022
Thank you so much for your feedback! Please contact us at [email protected] with any order related issues, we will 100% work with you to resolve any leaked fragrances and we sincerely apologize for this situation.
Natalie
Posted
DecantX is my go-to for small volumes of perfume. I've always found that the scents are legitimate. And they're cheaper on DecantX than anywhere else. I only had one issue when I purchased a particular 5ml sample on sale. DecantX tapes the bottle so that it won't leak. But somehow the bottle leaked anyways and I'd say I lost about 1/4 of the sample already upon arrival because it had leaked out in transit. But I've had such a good experience on the rest of my purchases that I would not let that stop me from ordering from them again.
Response from DecantX· Apr 4, 2022
Thank you so much for your feedback! I am very sorry to hear of the leak, should have ever occur again please contact us at [email protected] and we will be sure to send a replacement to you. Very best, Anna
d.scott
Posted
Excellent customer service and shipment was very good
Response from DecantX· Apr 4, 2022
Thank you for your valued feedback!
