DaisySilk.comReviews of daisysilk.com

Response from DaisySilk.com· Jun 12, 2026

We sincerely apologize for the inconvenience and the delay with your order. We have already contacted you via email with the latest update regarding your shipment. Please kindly check your email inbox (and spam/junk folder as well) for our message. We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. It helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regards Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Jun 11, 2026

We sincerely apologize that our product did not meet your expectations. We’re really sorry to hear about your disappointment and the frustration this has caused. We would also like to kindly clarify that we have already contacted you via email regarding your order, so please kindly check your inbox (and spam folder as well) for our previous messages. We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. Thank you for bringing this to our attention—it helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regards Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Jun 11, 2026

We sincerely apologize that our product did not meet your expectations. We’re really sorry to hear about your disappointment and the frustration this has caused. We would also like to kindly clarify that we have already contacted you via email regarding your order, so please kindly check your inbox (and spam folder as well) for our previous messages. We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. Thank you for bringing this to our attention—it helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regards Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Jun 12, 2026

We sincerely apologize for the inconvenience and the delay with your order. At the moment, we are unable to locate your order based on the information provided. Please kindly contact our customer support team at [email protected] and provide your order number. We will check the details immediately and assist you with a proper resolution. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. It helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best regards, Daisysilk Customer Service Team www.daisysilk.com

Response from DaisySilk.com· Apr 17, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be, especially when the item did not fit as expected. Regarding sizing, we would like to kindly clarify that our size chart is based on garment flat measurements, not body measurements. We recommend customers compare these garment measurements with a similar well-fitting item they already own to select the most suitable size. For returns that are not related to product quality issues, the return shipping cost is required to be covered by the customer. We always recommend choosing the most economical shipping method available. We did receive your return request and, after confirming the reason for return, we immediately provided the return instructions to assist you through the process. Once the returned item is received and inspected, we will proceed with the refund as soon as possible. We truly appreciate your feedback and the opportunity to improve our service. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 10, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. At the moment, we are unable to locate your order with the information provided on this page. Could you kindly contact us via email at [email protected] and include your order number? This will allow us to check your order status and provide you with an accurate update as quickly as possible. Once we receive your details, we will prioritize your case and ensure it is reviewed promptly by our team. We truly appreciate your patience and understanding, and we are committed to resolving this matter for you as soon as possible. Thank you for giving us the opportunity to assist you. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 2, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. Please know that we take lost packages very seriously and are committed to providing the best service possible. Since being notified of the issue, we have been actively working with FedEx and closely monitoring the investigation regarding your package. Our team is in regular contact with the carrier to ensure the matter is thoroughly reviewed, and we are making every effort to resolve it as quickly as possible. We will continue to keep you updated via email on any developments and are dedicated to assisting you throughout this process. Your patience and understanding are greatly appreciated, and we hope that through our efforts, we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Mar 2, 2026

Wir möchten uns aufrichtig dafür entschuldigen, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Bezüglich der Lieferverzögerung möchten wir erklären, dass es aufgrund der Neujahrsfeiertage zu einem erheblichen Rückstau bei Paketen und Waren gekommen ist, was leider zu der Verzögerung Ihrer Bestellung geführt hat. Zu diesem Zeitpunkt haben wir das Transportunternehmen bereits gebeten, Ihre Sendung priorisiert zuzustellen, und wir haben zudem die schnellstmögliche Versandart für Sie veranlasst. Für die entstandenen Unannehmlichkeiten möchten wir uns ausdrücklich entschuldigen. Ihr Feedback zur Logistik und zum gesamten Ablauf haben wir an unsere zuständige Abteilung weitergeleitet, damit entsprechende Verbesserungen vorgenommen werden können. Wir nehmen Rückmeldungen wie Ihre sehr ernst und arbeiten kontinuierlich daran, unseren Service und das Kundenerlebnis zu optimieren. Bezüglich der weiteren von Ihnen angesprochenen Punkte haben wir Ihnen bereits eine ausführliche Antwort mit Lösungsvorschlägen per E-Mail zugesendet. Bitte überprüfen Sie Ihr Postfach sowie ggf. auch Ihren Spam-Ordner und antworten Sie uns dort, damit wir Ihr Anliegen weiter bearbeiten können. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback mitzuteilen. Wir schätzen dies sehr und hoffen, gemeinsam eine zufriedenstellende Lösung zu finden. Mit freundlichen Grüßen Daisysilk Kundenservice www.daisysilk.com