DAI PostReviews of daipost.com

very slow delivery times, always a week late on deliveries

Beyond poor , parcel sent to Australia 27/3 due for delivery 20/4 still not delivered. Complaints and contacts met with lame excuses and no action. The parcel was destined for an Aus post PO Box, DAI deemed it unsafe but despite being given an alternative address still didn’t deliver it. If tracking is to be believed the parcel has been sat in their Mansfield depot since 7/5 - apparently awaiting permission to deliver to the PO Box. Just a load of twaddle - really stressful to be met by such incompetence.

If I could rate it zero stars I would. Left it on a shelf UNDER my mailbox on a busy main road nowhere near the door, didn't buzz my unit, and was refused reimbursement by the customer service. No real attempt to deliver safely.

Most unprofessional business which should be shutdown. Never got our parcel from this company and they can’t give us an answer.

Terrible courier service and incompetent customer service

I have been waiting for my parcel to be delivered to me at my correct address for 6 weeks. It was delivered to the completely wrong address on the other side of Sydney. I have consistently followed up and complained and all they are worried about is closing the complaint ticket. I want them to arrange for the courier to go to the address that the parcel was incorrectly delivered too, collect it and deliver it to me at my home address, which they have on file and chose to ignore urgently ! its unacceptable business practise to not fulfil their side of the bargain. Ive paid for the postage, I expect my parcel to be delivered to me as was the Agreement.

I've never seen something like this before, the worst business ever, you are so shitty that I can't describe you.., my percel has never been delivered.

Total waste of time to use this company.