Poor
296 reviews
Cycling DietHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CyclingDiet is a certified Training and Nutrition program designed for people looking for the most efficient ways to reach their body and health goals. 🚀 New UPDATE - now provided as an interactive mobile APP to make the process of achieving your goals easily manageable and super exciting. CyclingDiet app: 👉 The most efficient training app that adapts to you 👉 Personalized meal plans designed to complement your daily routine and ensure you reach your desired goals👉 All in one place: knowledge section, workouts, warm-up and cool-down sessions, hundreds of tasty yet simple recipes to prepare & your personal nutrition guide.👉 24/7 support. Join us at CyclingDiet today! 👈 Click here Find us on Google Play and the App Store!
Cycling Diet (cycling.diet) has 296 customer reviews on Rated Honest, with an average rating of 2.0 out of 5.
Showing 189 reviews with 1 star · Clear filters
Dee C.
Posted
If I could give zero stars I would. I have tried canceling and requesting a refund to no avail. This service is a scam.
Response from Cycling Diet· Sep 30, 2022
Hello. Thanks for bringing this to our attention. We are sorry to hear you'd like to cancel your subscription. Please contact us at [email protected] and we'll do that for you. Looking forward to your email. Cycling Diet Team
Scubasand
Posted
Would not recommend never used it and then they auto renew without telling you. Then they just refund half what you paid if you cancel. Never used it once.
Response from Cycling Diet· Apr 27, 2022
Hello there, We are very sorry to hear you've had to experience such troubles with your app. It has been a very uncommon issue, and we would like to look into it more closely. We have requested your contact via the Trustpilot platform. We hope to contact you as soon as possible and solve this issue. Looking forward to hearing from you. Best Wishes, Cycling Diet Team
Emily
Posted
I should be able to give this site no stars, because they don’t deserve any. Never received any login info/etc, and then they tried to auto renew on my credit card. Fortunately my bank caught it and reported the fraud before I could. I didn’t sign anything stating they could auto renew.
Response from Cycling Diet· Apr 11, 2022
Hello Emily, Thank you for reaching out to us. Once you get a plan with us, you receive a confirmation email that provides you with the necessary information and a link to your personal program. If your email gets filtered by the system, please, be sure to check your spam box. Our team is there to assist you through the journey. Therefore, we also send our community members weekly educational emails. It is unfortunate if, for some reason, they weren't delivered to you. Unfortunately, we can not find you in our system, so we will try to find you via the "find reviewer" option to gather specific detail about our case. Otherwise please write us a letter at [email protected]. We hope that the issue can be resolved together. Looking forward to hearing from you. Best Wishes, Cycling Diet Team
M A.
Posted
I was never able to login after payment. Paying for nothing.
Response from Cycling Diet· Apr 7, 2022
Hello there Marko! Thank you very much for taking the time and sharing your concerns. We are very sorry to hear you've had to experience such troubles with your app. We have forwarded your message to our customer support team to investigate your mentioned issues so that they would be solved asap and wouldn't occur in the future. We hope to contact you as soon as possible and solve this issue. Looking forward to hearing from you. Best Wishes, Cycling Diet Team
fellow
Posted
I didn’t help me and know they are charging a new pal when u didn’t ask for
Response from Cycling Diet· Apr 5, 2022
Hello there! Thank you very much for taking the time and sharing your concerns. We have forwarded your message to our customer support team to investigate your mentioned issues so that they would be solved asap and wouldn't occur in the future. We would like to speak to you regarding this situation to get to the bottom of the issue and provide you with the best solution. We would highly appreciate your collaboration. Hope to hear from you soon! Best Wishes, Cycling Diet Team
J F.
Posted
Poor service all round. Food plan didn’t arrive; complained; had a 50% refund to then have the app shut down on me altogether. So, paid £30 odd for nothing. Total waste of money - should be such a good concept - real shame (See below - I did provide the additional information requested - and heard nothing further, only compounding my dissatisfaction)
Response from Cycling Diet· Mar 22, 2022
Hello there, We are very sorry to hear you've had to experience such troubles with your app. Since the fresh release, it has been a very uncommon issue, and we would like to look into it more closely. We have requested your contact via the Trustpilot platform. We hope to contact you as soon as possible and solve this issue. Looking forward to hearing from you. Best Wishes, Cycling Diet Team
Rodrigo
Posted
I paid for the program, couldn't have the chance to use it and then it expired. Now they want me to pay again. This program sucks!!
Response from Cycling Diet· Jan 5, 2022
Hey Rodrigo, Thank you for taking the time to share your concerns. As you buy the subscription to our program, you choose your subscription time, and it becomes active from the day you make the payment. As the selected subscription time expires, you will be kindly asked if you'd like to continue with the subscription. Nevertheless, we would like to hear from you more regarding this situation. Perhaps there was some miscommunication. We have forwarded your contact email, which you have provided us with, to our customer care team, and you will be contacted shortly. We hope to solve this right away! Sincerely, Cycling Diet Team
fellow
Posted
can not cancel the subscription
Response from Cycling Diet· Dec 21, 2021
Hello there, Thank you for reaching out to us. It's unfortunate to hear you decided to leave. Nevertheless, if you like to cancel your subscription, you can simply contact our customer care team via email at [email protected] to get your subscription canceled so that no future charges would occur. Your email has been forwarded to the team, so they will check for your user in the system and contact you immediately. Looking forward to solving the issue. Sincerely, Cycling Diet Team
