CurologyReviews of curology.com

Like many of the other reviews have mentioned, this company is incredibly predatory. It is so hard to cancel your subscription without getting scammed out of your money. Differin and so many other products are now readily available over the counter, Curology isn't anything special. Don't risk it, avoid this company AT ALL COSTS.

I had canceled my subscription after numerous attempts to do so on the web because they make it difficult to do so. A friend of mine told me to go on PayPal so I can get my refund. They opened my account back and send me their junk the following day on the 5TH. Since then, I've been going back and forth with them through to get my money back. We're all victims here, we can all file a consumer complaint and have them investigate. PayPal advised me to do so and if they don't comply, they'll stop doing business with them. Since March 4th around 8 am I've been fighting to get my money back. I'm waiting for the form and will come here to teach everyone the process. If we let business play with us, it's on us because the government can help us deal with those scammers. I will also advise people to put it on YouTube and tell anyone who is willing to listen to us. I've emailed them numerous and received an answer on 3/9/24 saying that there was indication that I cancelled my account. Then when I sent the proof, they're saying there was no indication before that. I'll make it my mission for people to know about your shady "business". Here is Payment info Curology, Inc. payments Transaction ID 48458920D9595481J Seller info Curology, Inc. Purchase amount $262.23 They stole my money. I'll have your company investigated soon.

Even with my subscription going through my Apple Card, no subscription reminder. I attempted to cancel prior to my previous shipment but was advised to ‘try another formula” - the new formula did absolutely nothing. My card was charged at 4:25 am - I contacted customer support via their website (they do not provide a support phone number) explaining my issues, requesting the shipment not be sent and asking how to remove my credit card information. I still have not received a reply - only a confirmation that my shipment was mailed this morning.

if i could give this -100 stars i would they charged me $100 AFTER i cancelled my order and refused a refund. not to mention their products are basically drugstore skincare marked up an insane amount

I used this product for five months with zero results. Finally a second “specialist” decided to change my formula. I used it for a three months until one day I noticed massive dark spots on my cheeks and forehead after a day of being in the sun more than usual. I immediately stopped using it and contacted Curology. I was told to wait to see if it would clear up. Three months later and it was still the same, they told me to continue to wait to see if it would clear up. In the meantime, I could not cancel my subscription or I would lose my ability to communicate. I forgot to push my deliveries out so received multiple boxes and was charged for each, I currently have four boxes that I have been charged for that are unused, totaling approximately $250. I have recently sent new photos, after eight months of “waiting to see if it will clear up“ illustrating that indeed they have not cleared up. I just received another box and have been going back-and-forth with them. Although I would like a refund for the boxes I did not want, the main thing is I want a resolution, I want a way to fix the dark spots that have appeared however they will not even address it in terms of resolving the new issue. They do not provide a way to speak to someone on the phone so it is extremely frustrating to message back-and-forth. I think that their “specialists“ are absolutely ridiculous and their responses sound like AI. I was hopeful this would be a good way to clear my skin up some however all it did was create new problems. The bottom line is I don’t feel this company cares about people at all, it’s just about profit.

I subscribed only for free samples , and they subscribed me in without notice and sent me the full pacakge which i never asked for . I asked to refund my money and I am still waiting . What a great way to scam people and take their money away . PLEASE REFUND MY MONEY ASAP CUROLOGY!!!! SCAMMERSSSSSSSSSS

I started using Cureology last May up until about mid August. I was aware of the fact that it may cause my skin to break out in the beginning, as most new products do, but the only time and place I would break out prior to using was on my chin during high stress times. Since beginning cureology, I have started breaking out all over my face. Now I’m not saying that cureology caused it, but I am saying it never went away and it has been over 6 months since I have discontinued using and it is still an issue that I did not have prior to using.

They are SCAMMERS I ordered trial box It’s almost a month Never got any shipments or shipping confirmation Only email I got was the one that trial was activated I want to cancel before they charge for the second shipment but their site just won’t let my email access to their site I sent numerous email with my personal infos Never got any response this whole week I’ll just contact my credit card company to refund and block any charges from them. Going to cross report bbb and any other websites I can access