sybil
Posted
I signed up for the free introductory…
I signed up for the free introductory offer and maybe opened it once or twice, never really using it. I just discovered they renewed it four times at a cost of $99 for each period of three months (which is ridiculously high, particularly considering there are many free meditation apps). I contacted their customer service and was told they'd refund two of those, but not the other two since I'd opened the app. I reported this to the Better Business Bureau and then got back to the company to say they're required by their state law o notify a customer about the renewal. I'm not sure, but it's also possible they need a signature to go ahead and renew. I've now gotten the refund but I don't respect their business practices.



