Bad
289 reviews
CSC ServiceWorksHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.
CSC ServiceWorks (cscsw.com) has 289 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
Showing 274 reviews with 1 star · Clear filters
Donald O.
Posted
They are the worst service ever. It's amazing how they have increased their prices. Half the time they machine takes your money and you'll never get a refund the majority of the time. WORST COMPANY EVER>
Sherry
Posted
I loose money every week with their washing machine. I've called their customer service department and was told the last time it didn't happen. Today I went through their email address. Funny I never had trouble with the dryer.
Alyssa D.
Posted
My college dorm uses these washers and dryers, and I have probably wasted over 25 loads’ worth because their machines don’t start. The app is also terrible at processing refund requests (I have a request pending from over a year ago that has not been opened and is preventing me from sending in other requests). Overall, id avoid if you can.
Tisa L.
Posted
We have not had a working washer for over 2 weeks and now we have a smell from the water that has been sitting in it. No one will contact you or service the machine.
Justin
Posted
This IS the company for you if you like machines that don't work, being completely ignore when you ask for them to be repaired or replaced and having to schlep your laundry across town to spend hours of your day at a laundromat because the 6 machines 10 feet from your door haven't worked in months. If that’s not your style, don’t ever EVRE use this company
M H.
Posted
Really poorly company This has continued for years I can only hope that people wanting their service will re reviews They never fix anything. When someone puts a note on there machines they just take it off so people lose there money. 8 washers that you really don't know what the temperature of the water will be. Then you have 8 dryers 5 that don't work. The apartments at middleriver they just say oh well we call them they just don't fix them. Useless employees
Tom U.
Posted
Unreliable service and unprofessional company. From my experience, this happens a lot: Washing machines don't start but takes your money. Water doesn't drain and leaves clothes in water, refund system doesn't acknowledge original requests preventing ability to submit new requests (leaving the first pending). If the machines weren't the only ones in our building, I would never use this company again. Absolutely terrible.
ric F.
Posted
they still havent repaired the machines a month after i put in multiple service requests. its the 3rd time in a year the washer and dryer are out of order. the contract bars me from calling a local company to repair the machines. cscsw shouldnt be allowed to hold repairs hostage for whatever reason
