Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Crypto Loko Casino
Crypto Loko is the #1 online casino for fun done FAST. We don't play around when it comes to getting you paid, because who has time to wait for their winnings? Not us, and certainly not you. You'll always get your withdrawals quickly, safely, and securely.Deposit easily using any crypto coin to get the fiesta started - from Bitcoin, to Litecoin, Ethereum, Doge, and more - the choice is yours. Enjoy crazy-big bonuses every day, Free Spins on the hottest slots, 100s of super fun games, and the best 24/7 customer support ever! Think that’s crazy? It’s better - it’s LOKO.
Crypto Loko Casino (cryptoloko.com) has 652 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
This is the worst online casino I've ever experienced. I won money that they refused to pay and when I complained they closed my account. Do not play here.
Response from Crypto Loko Casino· Apr 13, 2023
UPDATE: Greetings Brian, we can see that this complaint went through 3rd party arbitration and hopefully you now understand the reasons for your account closure. For your privacy we will not discuss them on this platform however we are pleased that the situation could be resolved successfully. Best wishes, -Your Loko
Greetings Brian, banning is an extreme action stemming only from some kind of extreme situation. No one is ever banned for trying to withdraw their legitimate winnings. We would love the opportunity to review your account and assure that you were treated fairly. Please respond to our request for additional information. It will allow us to locate your account and assist if we can. All our best, -Your Loko
AA
alex A.
Posted
I'm a real person and this casino is a scam.
There is so much I want to say. What matters is this site is a scam. Do not deposit or waste your time they won't pay you. If I can help one person save their money than I will be happy. Look at the reviews. They are all fake. You don't spend time and energy to review a company unless you are passionate about it and those are robotic reviews. Look at the responses the casino had to the 1 star reviews. They straight up tried to assinate that one guys integrity so no one would listen to him. Yes playthrough and max cashout you must be careful but this is different. If you have money they will send you a bonus without you asking for it. If you have more than 5$ in your account and spin then you broke the rules of that bonus and when you go to cashout they won't pay you and say its your fault. I noticed it right away and won't spin and have asked 10 times to remove it. I saved my conversations they are hilarious. They will admit to all of this like its nothing if you ask the right questions. They use ignorance as a weapon and you think you can speak some logic to the madness and clear it up but really they are laughing at you. They are not stupid. Don't waste your time. Real online casinos do not create situations so they don't have to pay you. I get paid in 20 minutes with crypto at the trusted casinos I play at. If I do bonus money its 20% of my deposit and Its in a seperate area and its impossible to get yourself in a situation where you will lose everything like that. 505% deposit bonus? Not realistic. Every 24 hours they will give you 50% cash back on your deposit the previous 24 hours. So if you turn 20$ deposit into 2000, the next day you will get 10$ added to your account that is 1x playthru and no max cash out but if you spin 1 time you break the rule and they won't pay you. You probably wouldn't even notice it on your account. I can go on and on showing evidence that this casino is a scam. I think I will make youtube video about it or start something in reddit. We need to stick together and not let these crooks do this to us. There are good casinos out there but not this one. Trust me. Im excited to see if they respond to me. I hope they do. I could spend a long long time showing all the different reasons why I know they are crooks but it would just be too long of a review to do here. Its so so bad. Another casino I played at recently let me do a no deposit bonus. I had deposited a small amount once before. I did the playthrough and withdrew and had my money in cash app in 30 minutes. No ID no verification because i made a deposit there before. They know after one deposit with crypto that your not a bot or hacker taking advantage of the no deposit bonuses and thats fair. You can get the money if you didn't deposit but you then would have to verify you ID which takes an hour or couple days depending on the casino. Hopefully that's enough to convince you. Good luck! FCL. Oh ya they are not certified in anyway.
Response from Crypto Loko Casino· Apr 11, 2023
Greetings Alex, if you've been treated unfairly we are here to help. In order to do so we will need to locate your casino account. Please reply to our request for further information, we can then review your account and see if there is something that can be done to assist. As with any casino (platform, website, software, service of any variety) there are terms and conditions associated with use. We try hard to make them as simple, matter of fact, and transparent as possible. When it comes to bonusing we are extremely aggressive (in the positive sense), we throw piles of money at our players above and beyond industry standard, this requires pushing the limitations of our physical software above and beyond what it is capable of. We believe this is an excellent tradeoff but the player needs to take some responsibility as well to assure they are in compliance with the rules, one of these rules regards stacking of free chips. A cash deposit is required between free chip redemptions, if it were not so many less scrupulous players would use them to just redeem and play over and over again until they win which definitely does happen and accounts for a large portion of the negative reviews you might encounter. This requires active bonus redemption on the part of the player however, we will never intentionally deposit bonus funds into your account that are not eligible for withdrawal. We look forward to hearing from you, if we have made an error or you have somehow been treated unfairly we will do whatever possible to make sure that it is corrected. All our best, -Your Loko
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Trevor H.
Posted
if you beat the wagering requirements they won't let you withdraw they'll ban you
So I had consistent issues with support all leading up to me being banned while trying to make a deposit for verification so I can complete a cash out. The site is very unprofessional when it comes to this type of thing and the wagering requirements when you actually beat them at their own game. It's really sad because I really enjoyed playing here and it's really annoying to me that they did this to me for simply trying to cashout
UPDATE: THIS SITE OFFERED LITERALLY EVERY SINGLE DAY A FREE BONUS SPINS OF EIGHT SPINS IN TOTAL EVERY SINGLE DAY WITH A CHANCE TO WIN AND WITHDRAW $50 IT WAS OFFERED AS SOON AS THE SITE WENT LIVE IT IS STILL ACTIVE "LOKOLIFE" IS THE CODE THIS IS THE FREE THING THAT THEY ARE TALKING ABOUT. It was a promotion that they ran when the site first went active and they continue to run it for people that know the coupon code too bad they don't abide by their own terms and conditions based on that promotion. It doesn't matter if you deposited it was an offer that was made by the site in order to drop people in and have them continue playing and then eventually ban them for bonus abusing even though it is an offered promotion that they put in act.
Hopefully that clears that up for everyone!
Also as for the Ban in their network? You mean there's a failed deposit? Oh yeah that's right I remember accidentally having a site try to charge the wrong card that's hilarious I never got credit anything also. I would love to hear which site that this happened at but I doubt that will be provided for me.
Response from Crypto Loko Casino· Apr 3, 2023
UPDATE: Greetings Trevor, thank you for getting us the necessary information to locate your account. We have two separate issues here. The first being that your account has nothing but free bonuses (29 in total) stacked on top of each other making the funds ineligible for withdrawal. The second (and reason your account has been deactivated) is you are banned in another casino within our security network for "processor collect refusals". This is when you deposit in the casino (which is credited instantly) however the deposits themselves are not honored or refused by your bank when attempting to collect. We hope this clarifies things. Best wishes, Your Loko
Greetings Trevor, banning is an extreme action stemming only from some kind of extreme abuse, fraud, or fraudulent behavior. No one is ever banned for trying to withdraw their legitimate winnings. We would love the opportunity to review your account and assure that you were treated fairly. Please respond to our request for additional information. It will allow us to locate your account and assist if we can. All our best, -Your Loko
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Dustin I.
Posted
Crooks and liars
So this site emails you free chips after free chips and as long as there emailed free chips you can use them. However if u search free chips on the net the site respectfully declined the use of freechips one after another flaw in their system. Claiming I had mixed funds when your site speciacally says in small print that any amount over and above will be confiscated which never happened.
Besides the point I deposited several times and then confusing and disregarding that I made 3500$ after a deposit and refusing to give me my money. Also the site says they with remove any winnings over and above the alloted freechips max winnings which never happened allowing me to think the withdrawable amount in question was Infact still mine.
I have screenshots of my conversation with so called support and will be posting them to every social media and review site I possibly can
Their crooks and liars please avoid waisting your time
They say they will refund my deposits we will see if I get them if not I'm blowing up every review site I can I'm gunna blacklist this casino... who's with me.
Response from Crypto Loko Casino· Mar 29, 2023
UPDATE: Hey Dustin, thanks for getting us your details so we could review your account. There are terms and conditions to playing in the casino and terms and conditions attached to any bonus, the only thing that doesn't carry rules is a straight cash deposit. One of the free bonus rules is you are only allowed one free bonus between cash deposits (which is standard in the industry). We give away piles of free cash but it's important to know and play by the rules or it can lead to disappointment. We wish we had better news for you but your request is not eligible for withdrawal as you played multiple consecutive free chips and have never deposited in the casino. Sorry, really. All our best, -Your Loko
Greetings Dustin, we would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko
PW
Paul W.
Posted
Unfair term and conditions
Unfair term and conditions. I made my play thru of$1,500 plus $7,000 and they took all of it off. How is that fair? It's not.
Response from Crypto Loko Casino· Mar 27, 2023
UPDATE: Greetings Paul, thanks for getting back to us with the necessary information to locate your account. We can see that your first win on a free chip was paid in full along with your account confirmation deposit. The rules of the casino as well as the bonuses themselves state that only one free chip is allowed between deposits, you played a bunch more free chips and never deposited, unfortunately that means that anything you win is not eligible for withdrawal. We hope this clarifies things. Best wishes, -Your Loko
Greetings Paul, genarally speaking our free bonuses come with a maximum cashout limit and non-cashable funds are removed on completion of the wagering requirement. We would love the opportunity to review your account and see if we can assist, if something has gone amiss we will correct it. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko
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Alyssa
Posted
Terrible experience
Initially, I loved this site. I deposited a good bit of money, here and there, and had almost instant withdrawals to my crypto wallet. HOWEVER, last week, I won $99 on a free chip. I requested a withdrawal and here it is, a week later, and my request is still not approved. I have reached out to them several times and get different answers almost every time. The last time was this morning and this time they wanted to verify my account info. I gave them all the info they already had and was told it will be another 72 hours for it to be reviewed and that I HAD TO GET BACK TO THEM TO FOLLOW UP. Not to mention this entire week I was supposed to have free spins each day from depositing to my account previously (a promotion they have right now) and I have lost all the free spins because you can’t use coupons when you have an active withdrawal. Almost feels like they intentionally want you to lose the free spins!! I will not be putting my money back into this site again. They can keep the $99.
I never got the withdrawal. I ended up canceling and trying again. I waited and waited and still nothing. So I just said forget it and made a few big bet spins to waste the money. Figured I wouldn’t be getting it anyways. 🤷🏻♀️
Response from Crypto Loko Casino· Mar 24, 2023
Greetings Alyssa, we're sorry to hear you're having issues. We would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko
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Pichuy L.
Posted
no puedo verificar mi cuenta y no me…
no puedo verificar mi cuenta y no me dejan retirar mis ganancias
Response from Crypto Loko Casino· Mar 22, 2023
Greetings Pichuy, we would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko
CF
Charlie F.
Posted
Theft victim revoked from casino
I had money confiscated without warning for rules that did not apply to the play at the time, yes free spins, 50$ cashout max. Used money won under those requirements to win a larger amount that was then stolen and I was revoked from the casino for no reason other then covering up wrong doing.
Response from Crypto Loko Casino· Mar 20, 2023
Greetings Charlie, generally speaking a withdrawal cannot exceed the maximum cashout amount of the bonus in play, this is the meaning of the term "maximum cashout". Any amount above this will be removed. These funds do not turn into "cash" until after review and approval. We would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko