Crowd StreetReviews of crowdstreet.com

Response from Crowd Street· Oct 13, 2021

Hello, We’re sorry that you ran into some trouble with unsubscribing, Jim. It looks like you have already spoken to our team about this issue, but you can change your email preferences or unsubscribe by clicking on the applicable link within the footer of the email you received. Alternatively, you can also reach out to [email protected], and we'll be happy to assist you. Thank you, CrowdStreet Customer Relations

Response from Crowd Street· Jan 11, 2022

Hi Andrew, We apologize for the frustration you encountered when submitting an offer back in 2019, but we appreciate your honest feedback regarding the experience. Based in part on feedback such as yours, our team has been focused more than ever on providing stellar customer service, and it remains a top priority for us moving into 2022. In addition to hiring additional resources and improving response times, we have also improved our processes and expanded Help Center content (https://crwd.st/HelpCenter) to meet investor expectations. We realize these improvements don’t change your past interactions with us, but we hope this sheds light on the progress we have made. Thanks as well for your feedback regarding the funding process—we acknowledge that the process is less than ideal, and it’s something our Customer Experience team is working to improve. CrowdStreet is a direct-to-investor Marketplace, meaning that investors are directly investing with the sponsor into the asset. Since we cannot pull funds from your bank account to send to the sponsor, investors must work directly with their bank to send funds. Additional funding information can be found in this FAQ on our website: https://crwd.st/FundingAnInvestment It sounds like you no longer have an account with us, but if we can be of additional assistance, please email [email protected], and be sure to mention our exchange here on Trustpilot. Thank you, CrowdStreet Customer Relations