CreditFixReviews of creditfix.com

Horrible, horrible company. Submitted my I&E 3 months ago and got am email saying my I&E is completed 2 months ago. Now I receive an email saying my I&E is not completed and if I don't send all documents in 7 days, my IVA will be terminated. Noone is answering phone calls or emails, zero communication.

TRULY HORRIBLE COMPANY my poor husband has had his IVA bought by this company from a lovely firm that was really helpful. He had no say in this and is now at the point of a mental breakdown due to trying to complete on his IVA. They are thieves and robbers and couldn't care less about anyone they just want more and more out of you. IVA's cannot go on longer than 6 years and I'm seeing people 7 and 8 years in, this is completely illegal. I feel they are going to try and extend his term which means we can't move on and care for our disabled son and buy a house. More annoying that we avoided them in the first place and ended up with them anyway.

Worst company ever. When my money decreased by £170 a week and at the same time all the energy and food bills increased. I filled In the annual report and they still expected me to pay. I tried emailing and communicating with them, but they never responded. After 17 months of non payment, they have finally terminated IVA, but they did not tell me, Ive had debt companies contact me. Also, when paying the IVA my creditors were constantly contacting me.

If I could give a negative 10 then I would. I was told today by a credit fix employee that I ( HAD TO GET A JOB AS A REQUIREMENT OF MY CONTRACT ) I AM A LONE PARENT AND FULL TIME CARER OF MY DISABLED DAUGHTER. THAT TODAY HAS INFURIATED MYSELF, I HAVE FILED A COMPLAINT, WATCH THIS SPACE. IF I WAS NOT NOW MY DAUGHTERS FULL TIME CARER, ABSOLUTELY I WOULD BE BACK IN WORK. IM EX VETERAN, MULTI DISCIPLINED ENGINEER QUALIFIED. AND NOW MY DUTY IS TO MY CHILD. I AM NOT ONLY FEELING VERY ALARMED AND DISTRESSED BY CREDITFIX BUT WILL SEEK LEGAL ACTION UPON THEIR REPLY TO MY RECORDED COMPLAINT.

They set me up paying £250 a month for 5 years in 2019, not affordable but I did it somehow. After 2 years they said I could reduce it, but had to increase from 5 to 6 years, I didn't want to extend but ended up agreeing. The following year they reduced it again because their calculations deemed I was paying more than I could afford, but there was no mention if it extending further this time. One of my debtors continued to chase me for their debt for the first year, despite agreeing to the IVA and agreeing not to contact me, all correspondence was forwarded on to deal with, unknowingly I ended up with a CCJ from them in addition to them being included in the IVA, which should never have happened. Creditfix customer service staff called me stupid and said there is no CCJ, then after providing evidence took 6 months for them to finally accept it was in place telling me it would disappear when the IVA was discharged - that is completely incorrect. They then told me it would be removed within 4 weeks, no surprise but 4 months later it's still in place. It has taken over 12 months to raise a complaint, of which I still have not been given a reference number for or an update, yet they expect me to believe my complaint will be resolved in 8 weeks, with 4 weeks already passed. Additionally without my knowledge they have extended the term for a further 1 year and 4 months, increased my monthly amount, said I cannot reduce the term 'because that's not how it works' so I will now be paying almost £4k above the initial debt I went to them with - so much for some of the debt being written off. I have had no choice but to contact a solicitor. Please please if you are considering an IVA research thoroughly and do not under any circumstances use Creditfix they have broken me and I have at times been too low for words.

Great for couples years and now terrible. I lost my job and explained to them I was unable to make 1 months payment they sent me link and said just fill it in once daughters back as I need use her phone for pictures. Then the next day called me hourly saying couldn't stop calls until payment was made. They harass you more than the creditors DO NOT USE THEM!

Horrendous service. I am still in an IVA 8years after initially joining them. All payments made on time yet additional payments somehow magically appear. I'm at the point of taking legal action against them now. Random Asian cuatowmr service representatives giving varied amounts owed.. Not a single one can give an exact amount. Genuinely, please don't use creditfix. They have a huge hold over you, like me, I'm still trapped 8 years later

Totally rude staff, bully you into paying there and then when trying to arrange a payment plan, I owe only 1 months payment now and I was forced to go into my wagestream account and draw out money, when I only had 2 remaining payments of my IVA, threatened me with bankruptcy when paid in 7 years worth with little or no problem. They're not interested in your problems, only when you apply for IVA, Avoid like the plague