Credit Direct Reviews | Read Customer Reviews of creditdirect.com

Credit Direct Reviews | Read Customer Reviews of creditdirect.com

Credit Direct reviews

Showing 14 reviews with 1 star · Clear filters

Bindsey T.
Posted Jun 13, 2023
Matt Gilligan is a jerk!
Matt Gilligan said “don’t expect a loan” and hung up on me! Poor miserable guy! Having a bad day I guess.
Response from Credit Direct· Jun 14, 2023
Thank you for bringing this to our attention. We spoke with the employee involved and are taking steps to ensure that this does not happen again. We value your business and want to make sure that you have a positive experience with us. If there is anything else we can do to assist you, please let us know. - Sarah
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RDP001
Posted Nov 18, 2022
Applied for a loan for daughter's brain abnormality. Was given a bait and switch.
Applied for a loan. They sent me an email saying I was prequalified for $3,000 and to call them. I called, the representative named Tyler immediately said that, despite no information having changed since the prequalification a few seconds before, there's no way i could get a loan, but he'd be willing to sell me some credit services I don't want or need. He basically used my daughter's brain abnormality to try to con me into signing up for some service I don't want and that won't help my daughter get the care she needs. To use the illness of a child to dupe somebody into something completely different than what they asked for and what you told them they qualified for is the lowest of the low.
Response from Credit Direct· Nov 30, 2022
Thank you for sharing your experience with us. Our apologies for the confusion caused by receiving your loan prequalification and the program offered to you as an alternative option in the case you did not receive full approval for the loan. Your feedback is important to us, and we will take steps to ensure a similar experience doesn’t happen again. If you are still interested in your loan offer, the link to complete your application has been emailed to you.
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Don J.
Posted Sep 2, 2022
I had a bad experience with Doug Barker.
I contacted Credit Direct and my number got to American Credit Card Solutions. I had a bad experience with Doug Barker. Be careful as they don't tell you the downsides of their consolidation. One of their marketing techniques is to make you feel stupid and "take charge." My bad experiences should be shared with my 2.5 million followers and more.
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Patricia H.
Posted Aug 30, 2022
if you don't accept the loan…
if you don't accept the loan consolidation everuything is just a waste of time
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Marco
Posted Aug 3, 2022
I'm trying to figure out what this…
I'm trying to figure out what this company is all about. I applied for loan from the mailing I received. I was offered debt consolidation services instead. After rejecting this service, I received an email offering me a loan for $3k and I just needed to upload some documents. So which is it, loan, or debt consolidation service?
Response from Credit Direct· Aug 6, 2022
Thank you for sharing your experience with us. Our apologies for the confusion caused by receiving your loan offer and the secondary offer you also qualified for with one of our trusted partners. Your feedback is important to us, and we will take steps to ensure it does not happen again. If you are still interested in your loan offer, please call us using the phone number provided on your pre-qualification letter.
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HARALD S.
Posted Feb 25, 2021
LIED ABOUT GETTING A RATE WITHOUT…
LIED ABOUT GETTING A RATE WITHOUT RUNNING AN INQUIRY PRE-QUALIFIED FOR WHAT ? HOW DO YOU DETERMINE PRE-QUALIFIED AND THAN NOT MAKING THE LOAN ? I BEEN IN THE LOAN BUSINESS FOR 30 YEARS IF YOU PRE QUALIFY THAN YOU QUALIFY FOR A LOAN VERY SHADY WAY OF SOLICITATION OF BUSINESS
Response from Credit Direct· Feb 25, 2021
We are sorry to hear about the dissatisfaction in your experience with our company. For clarity purposes, we pre-qualify borrowers based on an application submitted typically with self-reported information. Once income verification documents are received and verified and depending on the review of such documents, the file will move to pre-approved or denied status. Again, we are sorry for any confusion our lending procedures may have caused and we are always happy to discuss your particular case in greater detail. Please feel free to call us at 866-414-4198 or email us at [email protected]. We wish you all the best in your future endeavors.
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