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682 reviews
Craftmaster Hardware, LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 18 reviews with 3 stars · Clear filters
LEONARD
Posted
Shipping was quick, product was what I wanted, price was right but the batteries that came with the locks were dead on all three locks. I guess that the price was right because they were in inventory too long.
Response from Craftmaster Hardware, LLC· Nov 20, 2018
Hi Leonard, We apologize for this issue. We are happy to resolve this for you. Please contact Dan Donohue at 800-221-3212 x 118
Michael B.
Posted
The price was excellent but the 5 week wait for parts was a bit excessive with no warning about the extended delay,
Response from Craftmaster Hardware, LLC· Nov 14, 2018
Hi Michael, We apologize for your experience with us. I looked into this and the item is shipping tomorrow. Thank you for your feedback. Dan Donohue Director of Sales.
