Excellent
1,114 reviews
cpap.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
BERNARD M.
Posted
We had a poor cell connection but Corrine patiently handled my order very well and professionally. She was great.
Response from cpap.com· Jul 25, 2023
Hi! Thank you for the review. We are happy to hear you received great service. Thank you for choosing cpap.com and we look forward to hearing back from you!
OMD
Posted
The order for my travel device was filled promptly and accurately at a good price. Would use CPAP.com without reservation.
Response from cpap.com· Jun 26, 2023
Hello! Thank you for your review! We are glad our services were quick and cost effective to meet your needs. Thank you for choosing CPAP.com and we hope to hear back from you again soon!
Jarrod R.
Posted
My experience started with connecting by chat to Layne who was able to answer a question I had regarding my CPAP prescription. I was connected to Layne within a couple minutes. She then had one of the CPAP.com agents, Crystal, call me by phone, again within a couple of minutes. Crystal was extremely helpful and friendly. I'm a veteran CPAP user so I didn't have any questions regarding how to use the machine. She was knowledgeable about the device and what was included with it. She even helped me get the best price on the unit. The experience was quick, seamless, and pleasant. In the span of about 20 min from initial contact, my CPAP was ordered and will ship out tonight. The process couldn't have been any easier.
Response from cpap.com· Jun 16, 2023
Hi Jarrod! We are very pleased to hear you have received great service from both Layne and Crystal! We hope you enjoy your new machine and don't hesitate to reach out if there is anything at all we can assist you with!
Faye
Posted
Corrine was awesome, couldn't have had a better experience.
Response from cpap.com· Jun 16, 2023
Hey Faye! We are pleased to hear that Corinne provided you with great assistance! We hope you enjoy your new products and please let us know if there is ever anything else we can assist you with.
Market Development I.
Posted
Cpap.com is great. Great products, great prices, great service.
Response from cpap.com· Jun 16, 2023
Hi! We are very pleased to hear you had a great experience with us! We hope you enjoy your new products and we hope to hear back from you soon!
Mike M.
Posted
I was in desperate need of a new hose because air was coming out of the one I have. I called CPAP.com, placed an order and was told up to five business days to receive it. Guess what, yes I received my hose in one day instead, I’m very happy with their service and shipping!
Response from cpap.com· Jun 16, 2023
Hi Mike!, Thank you for sharing your experience with us. We hope to hear from you again soon!
Victor Y.
Posted
Great response to questions, very knowledgeable of their products and services
Response from cpap.com· Apr 28, 2023
Hi Victor, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Ruben P.
Posted
great customer service
Response from cpap.com· Apr 28, 2023
Hey Ruben, We're glad you received great service. We hope to hear from you again soon.
