Excellent
1,114 reviews
cpap.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Kathy Edwards M.
Posted
I so enjoyed working with Ashleigh to order a new mask assembly for my CPAP this morning. She was pleasant, knowledgeable and professional. I look forward to working with your service again.
Response from cpap.com· Sep 30, 2019
Hi Kathy, thank you for letting us know that Ashleigh, managed to provide you with great service. We hope to hear from you again soon!
Deb M.
Posted
Shauna was so very helpful today with my husband's CPAP. She was able to help with resetting the humidifier and get me ready to head back home. She was very sweet and understanding. Also Katherine gave me perfect directions to the office. I am so grateful for both of these young ladies.
Response from cpap.com· Sep 27, 2019
Hi Deb, we are glad to hear that Shauna, was able to provider you with great service and Katherine managed to point you in the direction of our office. We will be sure to pass your kinds words to both of the ladies. Please let us know if there is anything else we can assist you with.
Phil
Posted
Minnie at CPAP.com was very knowledgeable and professional. She was very familiar with the cushion, etc that I use and made sure that my order would work for my situation. I was very happy with the speed of the order process and the price.
Response from cpap.com· Sep 12, 2019
Hi Phil, we are very happy to hear that Minnie, provided you with professional, efficient service. Please let us know if there is anything else we can assist you with.
Roger J.
Posted
Minnie B (cpap.com) was very thoughtful in explaining a possible scenario to my problem then promptly suggested a fit. She listened to me very politely which made the hole situation easily correctable. Thank you again for your help.
Response from cpap.com· Sep 11, 2019
Hey Roger, thank you for letting us know that Minnie, managed to provide you with prompt, polite service. Please let us know if there is anything else we can assist you with.
Richard F.
Posted
I am a new customer so today I called to place my first order. I spoke with a customer service person named Kyria who was very pleasant and helpful to talk with. She walked me through my order and gave me suggestions of some assorted accessories to add. She completed my order with no problems and reminded me that they were there should I need anything or encounter a problem. Kyria is a very positive asset and representative for the company.
Response from cpap.com· Sep 10, 2019
Hi Richard, thank you for letting us know that Kyria, provided you with great service. We look forward to hearing from you again soon!
Warren
Posted
Kyria was very professional and knowledgeable. Easy to talk to you about my problem. Excellent service glad I decided to use your site
Response from cpap.com· Sep 6, 2019
Hey Warren, we are very happy to hear that Kyria, provided you with excellent service! We look forward to hearing from you again soon.
Willis
Posted
Kyria was knowledgeable, efficient and helpful. Most companies have a phone number for customer service. My experience is that very few of them have personnel at the other end ready to answer questions. Kyria knew her products. Kyria deserves all five stars and a sixth.
Response from cpap.com· Sep 6, 2019
Hi Willis, thank you for taking time out to let us know that Kyria, provided you with great service! Please let us know if there is anything else we can assist you with.
Oscar
Posted
Was most helpful, polite and showed concern.
Response from cpap.com· Sep 3, 2019
Hi Oscar, thank you for sharing your experience with our company. Please let us know if there is anything else we can assist you with.
