Excellent
1,114 reviews
cpap.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Terry Behrendt S.
Posted
Thanks Dasha for your support today. You provided me with the exact information to swap out a previous order. Terry Behrendt
Response from cpap.com· Apr 9, 2020
Hi Terry, Thank you for letting us know that Dasha, provided you with the service you needed! We will be sure to give her thanks for you. Please let us know if there is anything else we can assist you with.
leanne R.
Posted
Thank you Steven - You were very helpful and unfortunately incorrectly rated you. I Hope this will correct that in the system. Thanks again for all your help.
Response from cpap.com· Apr 9, 2020
Hey Leanne, i'm sure Steven, would say you're welcome! We will be sure to share your update with Steven and please let us know if there is anything else we can assist you with.
NICHOLAS B.
Posted
I haven’t used my CPAP for several years and I had that heart attack my Dr warned could happen. I needed to be back on my machine right away but both my harnesses completely disintegrated into dust after sitting so long. Dasha was very helpful in helping me get a new one ordered and sent overnight. She was very personable and knowledgeable and made the process easy and seamless. Thank you Dasha and CPAP.com especially during this Corona crisis.
Response from cpap.com· Apr 9, 2020
Hi Nicholas, You're most welcome! Thank you for taking time out to let us know how we are doing! We hope to hear from you again soon.
Bernie C.
Posted
AGNUS is CPAP.com's 'rock star of online ordering'! From the first moment of our communication, she was "on it" with regard to determining exactly what my CPAP ordering needs were. She was fully professional.. and knew cpap.com's products, pricing and cost savings down to the smallest details. At the same time, AGNUS was friendly and easy to talk with. CPAP.com, you have a gem in AGNUS! Bernie C.
Response from cpap.com· Mar 26, 2020
Hi Bernie, That is wonderful! Thank you for letting us know you received the level of service you deserve! We will be sure to share your kind words with Agnes and we hope to hear from you again soon.
Dan P.
Posted
Very helpful just plain good fashioned service
Response from cpap.com· Mar 24, 2020
Hi Dan, thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Brian M C.
Posted
Learned about this company today. I was so fortunate to have Karla M help me. Honestly, Karla did a spectacular job in not only helping me but was very patient and went belond the call of duty explaining all of my options to even include many things I was not aware of. Karla is indeed a great asset to cpap.com and the management should be aware of her exceptional customer service.Thank you so much.
Response from cpap.com· Mar 24, 2020
Hey Brian, that is wonderful! Thank you for letting us know Karla, provided you with the exceptional service you deserve. We will share your kind words with Karla and hope to hear from you again soon!
diego C.
Posted
Gracias al excelente servicio de la sra laura c me explico y oriento correctamente para tomar una rapida decision .
Response from cpap.com· Mar 24, 2020
Hola diego Gracias por informarnos a Laura, logró brindarle la asistencia necesaria. Háganos saber si hay algo más en lo que podamos ayudarlo.
Gary
Posted
Brandy was wonderful to work with and provided great customer service. The process was easy and I was able to get my order handled quickly. Great follow through with order information sent via email. Overall, very satisfied. Thank you.
Response from cpap.com· Mar 9, 2020
Hey Gary, That is excellent! Thank you for sharing your experience with your company. We are glad Brandy, provided you with the service you deserve and hope to hear from you again soon!
