Excellent
1,114 reviews
cpap.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
R N.
Posted
Great experience. Agnes was very kind, helpful, and knowledgeable. Great prices. Great Service. THANK YOU!
Response from cpap.com· Dec 3, 2020
That's wonderful! Thanks for sharing your shopping experience with us and we'll be sure to share your kind words with Agnes! We hope to hear from you again soon.
~ N.
Posted
I had a question about a special discount. It was answered fully, the order taken quickly and, presumably, the item will arrive within a week.
Response from cpap.com· Dec 2, 2020
Awesome! Thanks for sharing your experience with us and we hope to hear from you again soon.
GB B.
Posted
I called cpap.com today to discuss their products and begin an order. Heath was very friendly and helpful, and answered all my questions. So nice to speak with a Representative who is so informed, friendly and competent. A real pleasure.
Response from cpap.com· Dec 2, 2020
Hello, We're glad to hear that Heath, provided you with the assistance you needed. Please let us know if there's anything else we can assist you with.
Dave H.
Posted
Great experience 👍. Customer service was easy to work with product was explained. Ordered product would definitely buy from again.
Response from cpap.com· Dec 2, 2020
Hi Dave, Thank you for sharing your shopping experience with us! We hope to hear from you again soon.
Ernie D.
Posted
A big thank you to Brandon for his help in getting my new mask shipped in time to receive it before the Thanksgiving Holiday.
Response from cpap.com· Nov 27, 2020
Hi Ernie, we're certain that Brandon, would say you're most welcome! Please let us know if there's anything else we can assist you with.
GnC
Posted
Fantastic company to order any of your CPAP needs. Agnes was extremely helpful to ensure my order was correct and I was getting the best deal. Would definitely order from CPAP.com again.
Response from cpap.com· Nov 27, 2020
Hello, thank you for sharing your experience with us! We hope to hear from you again soon.
Jonathan A.
Posted
Even though I had some payment issues Agnes really took care of me and made sure all my questions and needs were fully satisfied, Great Costumer Service!!
Response from cpap.com· Nov 27, 2020
Hi Jonathan, We're glad to hear that Agnes, managed to resolve your concerns. Please let us know if there is anything else we can assist you with.
Michelle Ann M.
Posted
I had the best experience speaking and ordering with Brandy! So often lately, it seems many services are lacking that personal touch! I explained to Brandy that my mask doesn't fit well and that I need new head gear. I told her exactly what my issues were and she listened and was able to suggest exactly what I needed and how to order it in the most cost effective way - full head gear vs 2 products. As many, I am suffering financially. I know you can't put a price on sleep and breathing, but I so appreciate her help and honesty. Best. Experience. Ever. Thank you, Brandy!
Response from cpap.com· Nov 13, 2020
Awesome! We're glad to hear that Brandy, provided you with the level of service you deserve! Please let us know if there's anything else we can assist you with.
