Excellent
149 reviews
CoziwowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being.Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.
Coziwow (coziwow.com) has 149 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 105 reviews with 5 stars · Clear filters
Chris
Posted
The catio came packaged very well. All the pieces were included. Everything was in good shape. The directions were easy to follow. The catio itself is wonderful. I am very pleased with my purchase 10 out of 10 would recommend.
Response from Coziwow· Aug 16, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Judy D.
Posted
Very quick delivery of our dog crate & our little guy loves his new digs!!! Looks so nice!!!
Response from Coziwow· Aug 9, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Tammy A.
Posted
The turtle habit is perfect for my turtle. He loves it so do I.
Response from Coziwow· Aug 7, 2023
Dear Valued Customer,Thanks greatly for your message.We are so very glad that it could be a good companion to your turtle.We'll always uphold our commitment to provide our customer the best service and high quality products.If you need any further assistance,pls feel free to contact us. We'll alway be here for you.Best Wishes,Coziwow Care Team.
glenn N.
Posted
Great communication and product right on time.
Response from Coziwow· Jul 4, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product and our service Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
L F.
Posted
This cat enclosure is very nice, very large, and was packed well for shipping. It's a great option for those who can't or don't want to spend hundreds and hundreds of dollars for a wood and/or immoveable "catio." It was easy to put together, it has a lot of room (both vertical space and horizontal, what I've noticed is that most wire enclosures seem to have footprints that are quite small and this is the biggest one I found after A LOT of looking), and it comes with quite a few extra parts to use as needed. One of the door panels I received was defective, and customer service was easy to contact and get a fast response from. They went above and beyond to make sure I was happy with my purchase and that I received the replacement I needed. A few comments about negative statements from other reviewers: The structure is not unstable - many of the negative reviews that say it is not secure include photos that show the enclosure was built without the provided clips, ties, and hooks. Those MUST be used! Also, the secure shipping might be the cause of the small chips that some customer reviews have mentioned, but the tight packing requires care to remove the pieces from the box. Any chips can easily be touched up and probably should be so the enclosure doesn't rust. Overall, I am really happy with my purchase, and my cats love their new catio.
Response from Coziwow· Jun 27, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future. Have a great day. Best Regards COZIWOW Customer Service Team
Pat
Posted
Great product and value. I assembled the hutch by myself with no issues. All the holes line up perfectly. I not only would I recommend this hutch, I am buying more.
Response from Coziwow· Jun 12, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future. Have a great day. Best Regards COZIWOW Customer Service Team
Tess C.
Posted
I was able to shape it into my own space because of the single panels vs. pop up shapes. Price was very reasonable. Cats are LOVING it!
Response from Coziwow· Jun 5, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product and your cats love it. Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future. Have a great day. Best Regards COZIWOW Customer Service Team
Lynn C.
Posted
My boys love the cat tree...im gona buy another one..
Response from Coziwow· May 18, 2023
Dear Customer, Thanks for your message. It is nice to know your boys love our product. Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future. Have a great day. Best Regards COZIWOW Customer Service Team
