Country DoorReviews of countrydoor.com

Do not shop here. I sent Christmas presents to relatives address under my account and they made an account for her and sent here the bill. Once you get someone on the telephone after an hour wait, they tell you that you have to pay for a notary saying you will pay it under your account. How can you just use someone else's name and give them an account? Fraud.....

I have been receiving Country Door catalogs for years in my mail. I have always enjoyed looking through the decor and decorating ideas that they have. So this Christmas I decided to make a purchase. Only to find out, that the credit account stated in the magazine is not really a credit line. Although I have good credit they turned down my order. What a shame, if I had known they were going to do that to me I would have either used my own credit card or bought it somewhere else. It's a disappointment it was a pretty stained Glass lamp with Cardinals. I guess I'll just take my business and my good money somewhere else. I talked to the credit department and they gave me the same spiel that the CSR did. So what a let down I have loved looking at those catalogs over the years. Please use caution before ordering anything from this company. Happy New Year

Katya joy is a party INMY catalog. That's the same company sister company. They also mail you a refund checks, didn't use a method of payment, I request all you nice folks that you want to buy stuff off of them because prices look good. Actually, it's better going into Walmart without having a hassle by these companies, they tell you. Well, we try to send it back to method of payment, but they never try to send it back to Mesa payment, they just lied to you and tell you they do and then they said we had to refund you a check back people. Stop dealing with country door and GIN. EY Jenny's catalog the full s*** they tell you that your package is processing when you're trying to cancel it and it's not, it's like 21 to 24 hours for processing time, they lie to you on the telephone, people wake up, go back to Walmart. They will send you a refund check, but you need your money before Christmas. Yeah, it takes forever to get a refund check from country door or Jenny's G that's GIN NEY Jenny's catalog people. Listen to the community and a reviews.I would not shop to none of these companies.They'll review 1.5, the garbage, my name's Alvin Webb.I'm happy to let you people know that they will not send you money back to method of payment.They will mail you a refund, check it because they full at that b*******I will never order with them.Companies ever again because you're liars

$24 was added to my receipt after I authorized a charge. I tried to cancel the order but of course that was not possible.

Got a holiday shower curtain no holes to hang it..offered a refund don't want a refund want a holiday curtain I can hang..terrible quality control

Called customer service to request a return label only to be informed that "they do not give customers return labels". Blah, blah, blah, later the CSR tells me that they are not responsible if I ordered the wrong size! (Ordered a hat first time a "hat" didn't fit correctly). I then ask to speak with a Supervisor or Manager in which I am told that they, the supervisor/manager would only tell me the same thing she just did. I asked "what kind of company does not give you a return label? Never doing business with them ever again and I am contacting the BBB next.

I ordered a sheet set in Queen size, I paid [ they said $30 ] but was over $40,for s/h. They sent a Full sheet set. I called for a return label no choice of # for return help. So pushed # for billing. She kept putting me on dead hold forever just to transfer my phone call.??Then she hung up on me. They did twice...So when I finally get to talk to someone I couldn't understand, I left hanging up not sure if I'm getting a return label or is she exchanging it as she stated or did she not understand I want a return label. I will not order n pay such ridiculous s/h charges with deaf n dumb employees here ever again. Good buy country door. Your stuff is expensive, poorly made, not anything to talk about anything good, nothing but horrible customer service.

Country Door has gone way down hill in their Customer Service. I received a small heater I purchased online about 3 weeks ago yesterday and it was not as described so asked for a free return label and to credit my account and was told that Country Door no longer offers free returns that the customer has to pay for the return. That is not acceptable so I will be closing my account with them which I have had for probably over 15 yrs... they also charge tariff fees... this company sucks!