Corebridge FinancialReviews of corebridgefinancial.com

If I could give them a zero I would.

I changed to another company and policy was cancelled. They took out another payment. When I called and requested a refund they gave me the run around. I still have not received a refund and now they want me to fill out a packet. They were very rude . I am sure I will never get my refund.

By far and away the most aggravating company i have had to deal with during an already difficult life situation. My parents, both 85 years old had to be placed into longterm care for a variety of health issue. Was told my Dad, who had worked his entire life exceeded the income threshold for medicade. Because of his income, I was advised to transfer ownership of his life insurance policies to my mom to get them both within the income guidelines. Started the process in March of 2026, received the required forms, filled them out and upliaded them to the site along with the required copies of the power of attorney form. After a couple weeks, I called to aquire a status as the medicaid window was closing. I was advised they didnt receive them and I should fax them over. Advised my customer service represantive they were uploaded to the "contact us" section of their website. Faxed them anyway in the hope of acheiving resolution. Few more weeks go by, still no answer, contact customer service again, advised they needed power of attorney forms. Advised they were faxed again advised they did not receive them. Long story short, we missed the medicaid application deadline and are now required to "self pay" the entire amout because of the gross incompetence of this company. Fast forward to July 2026 and I still have no resolution on the transfer and received an email today again requesting a copy of the forms and power of attorney that i have sent, emailed, faxed and uploaded no less than 8 times. If you are considering doing buisness with this company, I beg you to reconsider for the sanity of those representing your best interest in the future. I have never written a review before in my life but I am hopeful my aggravation can save someone from making a huge mistake. Lonnie Miller

I have been trying to file an annuity death claim on behalf of my grandfather for months now. Every time I call, they say that I have everything correct but it needs to be “reviewed again“ I am his power of attorney and he needs this money for his caregiving. My grandmother died and he was the beneficiary and I have filled out the paperwork and sent them everything they requested. They tell me everything looks good and gives me the greenlight and then nothing happens for weeks. When I call back, they give me the runaround. I’m sure they take your money and everything looks good on the computer screen or on your paper statements but actually getting it back and being able to use it is almost nonexistent. I have no idea how any older person is able to do anything with them. I am in my 30s and I’m jumping through hoops constantly. They hold money hostage.

I am extremely frustrated with CoreBridge. I submitted all of the required paperwork on July 6. I was told the funds had been sent to my bank, but when I contacted my bank, they said they had not received anything. I understand that transfers can take 3–5 business days, but it has now been nearly a week with no deposit and no clear explanation. At this point, I have no idea whether my transfer was actually sent, whether there was an issue with the paperwork, or whether a paper check was mailed instead. The lack of clear communication has been unacceptable. This is not my first issue with CoreBridge. I’ve had delays in the past, although I eventually received my money. This time, however, the experience has left me feeling like my retirement funds are not being handled responsibly. Customer service has been inconsistent, and I have received conflicting information throughout this process. For a company responsible for people’s retirement savings, that level of uncertainty is unacceptable. I expect transparency, accurate information, and timely handling of my funds.

Corebridge has to be the absolute worst finance company I have ever trusted with my money. Every single transaction is resistant, challenging, and frustrating. What should be a straightforward, routine process consistently turns into an administrative nightmare. Instead of an efficient financial institution, I am met with endless red tape, contradictory information from representatives, and a total lack of urgency regarding my funds. It feels like the system is deliberately designed to make accessing or managing my own money as difficult as possible. I am completely exhausted by the lack of transparency and the constant hurdles. A financial company should provide peace of mind and reliable service, but dealing with Corebridge only brings unnecessary stress.

I have spent over a year trying to rollover the money in a Corebridge Financial account into a Roth IRA. It still hasn't happened. I filled out countless forms and talked to zounds of representatives. At this point they don't even tell me what I did wrong—they just don't roll over my money. Key words here being "My. Money." It's not theirs. I never write reviews, especially negative ones, but this company should seriously be investigated. They are truly an awful institution.

this app has the most awful customer service ever and they are just thieves. they use delay tactics, long hour call holds and never call back or let you speak to a supervisor. every monthly withdrawal is completely frozen because nobody can answer a single basic question. dont ever trust them. if a standard system like #Market#Integrity# can run simple sends so users can move money, there is zero database excuse for this company to block my transfers and ignore my help requests.