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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

4,546 reviews

Cool Frames4.1Great

Reviews4,546 About Contact

Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Rated Honest: 2026

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Cynthia R.
Posted Feb 9, 2023
Easy to order
Easy to order, fast shipping, high end frames at fantastic prices!
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NoWay777
Posted Feb 8, 2023
Great first experience.
This was my first-time purchase of prescription glasses online. From the ordering process to the receipt of my glasses, everything was flawless. The prescription lenses are perfect! I ordered on January 8th and received my glasses on February 7th. Truly, I am 100% satisfied with every aspect of my CoolFrames purchase and will use them again.
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ANNETTE I.
Posted Feb 8, 2023
ordered 2 frames loved 1 needed to…
ordered 2 frames loved 1 needed to exchange 1. One phone call and every thing was handled for exchange-easy! 2nd time buyer and will again in the future thank you!
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Glenn S.
Posted Feb 8, 2023
The ease of ordering
The ease of ordering. The customer service was inviting and incredibly helpful. Will definitely order again.
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GiGi
Posted Feb 8, 2023
Don't sleep on CoolFrames!!
Will use CoolFrames in the future! Frames and prescription lenses were perfect! Genesis was also great to work with!
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Tom E.
Posted Feb 8, 2023
The frames look great!
The frames look great!
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fireballful
Posted Feb 7, 2023
Great customer service so far…
So far i have had great customer service. Through email quick and fast responses.
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Charlie M.
Posted Feb 6, 2023
The whole experience
The whole experience
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