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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

4,546 reviews

Cool Frames4.1Great

Reviews4,546 About Contact

Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Rated Honest: 2026

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Greg C.
Posted Aug 18, 2017
Very helpful and happy
Very helpful and happy with the turn around time I will be back 5 star deserved in my view
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Customer from C.
Posted Aug 18, 2017
Excellent price
Excellent price, fast shipping, and good packaging. I recommend this place.
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Natasha
Posted Aug 12, 2017
Exceptional customer service
Exceptional customer service from first call onwards. I would definitely recommend Cool Frames.
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Toni O.
Posted Aug 9, 2017
I ordered from overseas (Australia)
I ordered from overseas (Australia). I was kept informed on every step of the process, had postal tracking, and the goods arrived in good condition and in a timely manner for less than half the price my local store was asking. I will shop through cool frames again! Highly recommend!
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Kathleen
Posted Aug 6, 2017
Quickly shipped frames with no problems …
Quickly shipped frames with no problems at all. Would definitely buy from them again.
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Josephine B.
Posted Aug 5, 2017
Prompt delivery in perfect order
Prompt delivery in perfect order
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Celina
Posted Aug 5, 2017
Good quality service easy online …
Good quality service easy online process and speedy delivery. Great pricing. Now i will go try on my new glasses 👍
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Melissa A.
Posted Aug 5, 2017
Excellent and very efficient.
Excellent and very efficient.
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