Jennifer M.
Posted
My glasses arrived within two weeks and…
My glasses arrived within two weeks and were 100% perfect. I love them!

Great
4,546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Jennifer M.
Posted
My glasses arrived within two weeks and were 100% perfect. I love them!
RMD
Posted
Another great CoolFrames experience! Simple ordering, quick shipping and exactly what I wanted!
Greg A.
Posted
My sunglasses order was handled very professionally and efficiently. Glasses were returned to me in perfect condition and returned to me quickly with revisions being of very high quality. Both reps I spoke with on the phone separately were polite and very professional. Price for adjustment of lenses was very reasonable.
Rebecca W.
Posted
Awesome, love new glasses and lenses
FRANCINE D.
Posted
Beaux choix de monture et site facile pour inscrire la prescription je recommende l expérience
Seth
Posted
Speedy and easy service! Thank you!
Melissa
Posted
I was super impressed with Cool Frames! I only wear glasses before bed, so I rarely order new frames. Unfortunately, my puppies chewed my glasses, so I needed new ones ASAP. I attempted to order a new pair through the website I used last time, many years ago, but, after two+ weeks of having an order listed as "processing," I was forced to contact them. Almost every pair of Kate Spade glasses they had listed on their website was backordered, and they could not tell me when the glasses would be in-stock let alone delivered; there was no indication of any of this on their website. I cancelled the order and discovered Cool Frames while looking for another website. Cool Frames had the same glasses for an equal price, and it was much easier to submit the prescription. Additionally, the company sends regular emails updating their customers about the progress of their order, and I received my glasses in a very timely manner. The glasses arrived perfect and even came with a beautiful high-quality case. I was super impressed with Cool Frames and will definitely use them in the future in addition to recommending them to others!
Kris A.
Posted
Great and quick!