Bad
153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
SAP Concur (concur.com) has 153 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 137 reviews with 1 star · Clear filters
I will not give you my N.
Posted
I've been using Concur for over 10 years and it is the worst expensing platform. Whenever I send receipts via email they say "processed" then just disappear. The UX has always been terrible and will continue to be terrible. Doing expense reports is my least favorite thing to do in my current role, and Concur just makes it that much more terrible.
Kunde
Posted
Dieses ist das schlechteste Programm welches ich jemals in meinem Leben bedienen musste. Unuebersichtlich, es wird einem Zeugs aufgezwungen, mehrmals muss man Schritte wiederholen, man braucht fuer eine Reisekostenabrechnung fast solange wie die ganze Reise ingesamt gedauert hat. Ich bekomme Bluthochdruck jedes Mal wenn ich diesen Mist benutzen muss
Karen
Posted
Does not let you sign in. Their 2 factor id verification does not work. I give them a 0
Kathy B.
Posted
One star is too much we have to not just complain. We have to start reporting them to the Better Business Bureau so companies become culpable for turning their expense management over to Such a poorly managed tool. I will find all the necessary information and links and post them here. This is already a small portion of people that are frustrated enough that they are willing to take action.
Dean H.
Posted
This is by far the worst Expenses app you could ever experience, the most complex an illogical piece of software totally not user friendly, find another app
Ernst-Jan Z.
Posted
Very agressive acquisition with mail and calls. I didn’t ask for any information, they were just using LinkedIn data. I had to be very angry to let them stop annoying me. With this in mind I will never think of doing business with them. (Netherlands branche)
Darren S.
Posted
Appalling’ late payments’ no reply to emails.. one payment took 9 months to process still currently waiting on another although approved. I will be refusing work from any companies using this third party payment circus
Professor R.
Posted
Very nit-picky system that wants every little detail of your trip. Nothing in place for an extended summer research trip. My most recent trip has now taken 12 hours to complete on concur -- our Accounts Payable people are having trouble reading what we submit. When I want to view an uploaded receipt, instead of showing it to me on my browser, the system downloads it. I also wonder if this company is selling our data. What used to be a 1 to 1.5 hour exercise has turned into a multi-day dance of explaining things such as "I needed to take a taxi from Detroit airport to the University of Michigan in Ann Arbor because it is too long to walk." There is no good reason to use the SAP Concur system.
