SAP ConcurReviews of concur.com

Zero stars..... the stress is unbelievable! "The amount you entered is greater than the allocated amount" NO it really isn't! Companies using these jokers are creating headaches for their hired help!! I have spent too much time on this. Very close to saying no to venues who use this absolute trash system. Extremely unhappy and urge EVERYONE to avoid like the plague

I am forced to use this product by my employer. Since the very beginning, it has been a terrible product to use. Unintuitive, buggy and just overall one of the worst apps or tech product that I have ever used. Also, trying to give them anonymous feedback is practically impossible. Anonymous, as I have no power to change anything with my employer, so it's simply only feedback, nothing else. I will say that if given the choice, I would steer clear of this product.

Just when I think Concur couldn't get any more un-user friendly, it comes up with another surprise. I need to run a report for my year end tax return, yet there is no way of doing this unless I have 'reporting' rights. How absolutely useless!!! I just want a tally of my annual business mileage but have had to go to our personnel department. I am now having to keep a book in the car with details of mileage from every trip - I should not have to do this, Concur should be making things easier, not harder.

SAP Concur is a wildly unintuitive system. We work with multiple payment platforms, on a monthly basis. SAP Concur is hands down the worst one we use. It has roughly 3 extra steps more than any other platform and has the least useful refencing structure for payments. The automated feedback it does give is deeply unhelpful. The processing of any invoice seems to be on a hair-trigger to be stopped by any number of the steps in authorisation. When it is stopped, getting the process restarted is extremely difficult, with the messaging system seemingly completely ignored. The only presumption I can make is that the company using SAP Concur is using the incorrect system for the requirement. If it is the correct system, it is woefully poor and either the source company or SAP Concur should be doing something about this, it is making both look horribly bad.

Very bad software. Clunky, inaccurate and completely unable to find the lowest fare. A nightmare for expenses which have to be done by a specialized employee anyway. Why are institutions using this software is a mystery

Utter misery every single time you have to use it. Leads to circling of reports back and forth for eternity over inane details, huge interruptions in work responsibilities, out-of-pocket expenses, interrogation and denial of basic work supplies, and disproportion so that rote work expenses (ink for a printer, lights, insurance) become more time consuming than the core responsibilities these expenses are for. Absolute nightmare. The shadow work of a system like this is a kind of sanctioned theft from employees. Avoid at all costs. Every time I have to use it this system ruins my work flow and my day.

This company supposedly offers an expense system for employees to supposedly make expenses a simple task.... And that's where they Fail Consistently & having used this system - forcibly for 2 years I'm feel I'm more than Qualified to write this review stating how utterly Comically Incompetent Sap Concur really is It tries to constantly undermine your actual expenses continually Pedantically questioning legitimate and claims treating you like a Thief - the latest debacle being that not having a receipt for a measly £2:20 it decided to hold up my entire expenses claim - the fa t that I completed the missing receipt from is an example of just how distrusting they are - always nice to get a notification at 12:45am saying they have held your expenses due to as mentioned above There are many many more Flaws in this system that is Sap Concur - Do Not Think About Using Them - the reviews on apple are the same Poor Pedantic Did Trusting Unhelpful Inconvenient Lacking in Customer Engagement

Words can't express how bad Concur solution is...The user interface feels like it's been designed by I.T bods with no understanding of every day people trying use it. If you own a business and you want to annoy most of your employees and business partners just get Concrap.