ColourpopReviews of colourpop.com

The parcel took very long to arrive. But it was fine when it did. Everythin was there My complaint is more about the agents. They never read the msgs properly or take time to read. Even to check somethin it's very difficult.

What I ordered is not what was sent. It took too long to get that by the time I received it I could not send back before Christmas. Will not order again

Between their fun collections and decently affordable prices (slightly less affordable for me as I'm a Canadian customer), Colourpop was my go to makeup brand. But the last few orders I've received have all come in mediocre condition, with scuffs and scratches on the outside and powder fall out covering the inside, leaving me hesitant about continuing to purchase their products.

Had an issue with shipping and was told by color pop to basically figure it out myself. Only until it was too late to get my item by Christmas did they rectify it.

A couple of the items purchased were damaged when I received. Attempting to contact customer service was a joke. An endless cycle of bot responses that I eventually gave up. The products themselves are great.

Love all the colours and the ones that are in good condition work great, but the brown eyeliner came completely rock solid. I tried to fix it but it wasn’t fixable so have just removed it from my collection.

Last purchase I didn't receive any items

Le site est top, les produits sont de bonne qualité avec beaucoup de pigmentation, envoi rapide. Par contre, je n'aime pas trop le service client si vous avez un souci avec votre commande. La résolution de problème est vite expédié.