Great
45,188 reviews
ColourpopHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
Rena J.
Posted
I've been waiting for my order for quite some time now. First, what I wanted was out of stock. It finally comes in and now I've been waiting for days and my order is still "pending" Not happy as a 1st time customer!
mauricio R.
Posted
I have no way of checking how to track my order
Ashley M.
Posted
Love their make-up, but this is ridiculous. I ordered November 28 and it's still listed as pending.
Haley H.
Posted
I got my black friday haul from them and opened one of the super shiney lipsticks to find the wand was defective as if it were used. I love this company and emailed them only to be told to soak the wand in warm water. It was intended as a giftz which is actually why I checked it so that's a no. Then I looked at my invoice and also noticed a missing eyeshadow. I emailed again. Was told to take a picture of all of the products I did receive and my invoice. Their customer service is turning into a joke. I didn't appreciate the implication that I'm just trying to get something for free. And I won't be using the obviously tampered with lipstick either. They used to be a great company but with the responses I've been getting from customer service I may as well just support a different come up.
Wanona B.
Posted
I ordered but haven’t received an email confirmation or anything about the shipment being sent out.
Rosa A.
Posted
I was charged but have not received order or notifications of shipment. Getting ready to dispute transaction
Emms
Posted
slow shipping，first time promotion code doesnt help if you buy anything on sale
LZ
Posted
I love Colourpop cosmetics but the customer service is poor. It’s been 6 days since I ordered products and they have not even been shipped out yet. No type of communication was given about the delay and I am still waiting.
