Hernán D.
Posted
Color didn't match my request…
Color didn't match my request preference.

Average
314 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box.Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.
Colorsmith (colorsmith.co) has 314 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 25 reviews with 3 stars · Clear filters
Hernán D.
Posted
Color didn't match my request preference.
Mark G.
Posted
it was not bad but I can get the same results using just for men hair color at a less expensive price.
Response from Colorsmith· Oct 3, 2023
Hi, thanks for sharing your experience. We totally understand that our pricing can seem a little high. That’s because so much comes with your order! Like salon-quality color, created according your needs and goals, access to a personal colorist, the hand packing of each individual bottle that’s shipped to your door, and all the accessories that come inside your kit so you can color like a pro. The best way to get a bang for your buck is to sign up for a Color Plan so you can get 20% off your order, every order.
RICHARD S.
Posted
More brown than blond, so i don't know if I like it or not my sister says NO!
James
Posted
They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shiny finish which means likelly rejected to be recycled as it's not labelled recycable
Ron S.
Posted
After 3 communication efforts referencing reddish and brassy color. Issue has not been resolved
Response from Colorsmith· Dec 7, 2022
Ron - Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color and customer service. This is absolutely not typical of our product or company, and we take your feedback seriously. Please contact [email protected] for further assistance. We are always happy to help in any way we can.
Mr Alister F.
Posted
Colour stays only for 3 weeks.
Response from Colorsmith· Aug 24, 2022
Mr Alister - Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Please contact [email protected] for further assistance. We are always happy to help in any way we can.
Andrew M.
Posted
I had a bit of a disaster, left it in for too long and went jet black. Had to correct it. Used the product successfully 3 times and got cocky I think
Response from Colorsmith· Aug 24, 2022
Andrew - Thank you for your feedback. We are so incredibly sorry to hear that your color did not turn out as you had hoped. Please contact [email protected] for further assistance. We are always happy to help in any way we can.
Greg
Posted
My hair is too dark
Response from Colorsmith· Jun 22, 2022
Greg - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact [email protected] for further assistance. We are always happy to help in any way we can.