CloudresearchReviews of cloudresearch.com

I went from over night a 850 with their one star. They are a horrible company to do jobs for. When asking why this happened I was told the decision was final and basically not to question them. It was so rude, I don't recommend as a worker or researcher. Just do a google search to see for yourself. This isn't the only rating on trust pilot.

I have been a participant since 2024. I have 933 approvals with 3 rejections. I went from 5 stars to 1 star, with no reasonable explanation as to why. Don't waste your time trying to do any work with this company, as it is more concerned about its bottom line, than doing right by the people who prop it up.

Crap company with copy paste emails. I've been doing surveys at another site for years, i am always honest. I sign up here because someone said this company also does surveys that are legit. I sign up, answer only like 5-6 questions and says to wait for an email. I wait and nothing happens. I email them and they tell me in short they can't let me have an account, but can't say why. So absurd. I get if people have been banned and trying to create new accounts, or if someone who is a member sped through surveys. But I simply answered some demographics. Just be honest and say you have enough people with my demographics instead.

Been with the site as a participant for years and they recently updated the rating system without truly disclosing what goes behind the scoring. Extremely disappointing by this developement and will be bringing my work to somewhere else who would respect it.

they changed the rating system and now penalize participants for exiting out of studies. this threatens the integrity of research and forces participants to continue with studies that make them uncomfortable, underpay them, etc

This was a great way for me to make extra cash to make ends meet. But after almost a year of doing surveys, I had a handful of rejections (not all for good reasons mind you) but I had hundreds and hundreds of successful submissions with thank you notes attached. I logged in one day and I had a 1 star rating, saying that I was reported for AI use. I have never used AI once since starting this!! I emailed them saying this and they said in short "it is what it is, and we wont be communicating any further" also "work hard and rebuild your rating" well since they gave me this 1 star over 2 weeks ago, I have only been offered 1 SURVEY!!!! I used to get tons a day! How am I supposed to rebuild a non legitimate 1 star rating when you are no longer sending me surveys because of this 1 star!!!! I have spoke so highly of this website and company to so many people. Recommended it to friends and family, and then this happens? Honestly screw you! Its hard to put food on the table and this helped! And to lie and say I use AI is just flat out absurd!!!

After submitting hundreds of successful surveys the company inexplicably downgraded my star rating from 4.8 to 1 and restricted access to surveys. Explanation doesn't make sense and is extremely dishonest. Don't trust this company, and don't be fooled by the planted five star reviews amongst the sea of one star reviews.

I've been with CloudResearch for a couple years now. Until recently it was an easy way to earn some extra income. A recent ratings change, however, has penalized long-time, honest participants, myself included, effectively removing us from the work pool. My approval rate through their platform is in the thousands of projects with rejections in the single digits. My performance was rated 5 stars in their prior system. Hardworking participants like me have had severe limitations placed on our accounts, with a reduction in available projects to near-zero, and attempts to reach out and inquire have been met with boilerplate automated responses. When the new rating system was first implemented a few days ago, one of the listed behaviors that would result in penalties was "returned projects." When people pointed out that penalizing withdrawals violates a core principle of academic research, that specific notice was quickly and quietly removed from the page. We have no clue if this penalty is still in effect on the backend or if it was a mistake, because Connect hasn't provided a proper explanation as to how their new system works. This is very shady behavior, and their participants and researchers deserve better. We don't even know what we did wrong, if anything. Unless they reverse course, I can't recommend their services. If you're planning academic surveys or projects through Connect, I would advise you to reconsider and choose another platform. With this move, they've erased years of goodwill and punished those providing valuable, high-quality data.