Excellent
256 reviews
Closer PetsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 212 reviews with 5 stars · Clear filters
shevie K.
Posted
Fast shipping. Perfect replacement. Keeps cold all day.
Response from Closer Pets· Nov 11, 2021
Hi Shevie, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Dianne
Posted
Customer service was great. My part was ordered promptly and received in about a week.
Response from Closer Pets· Nov 9, 2021
Hi Dianne, Thank you for taking the time to leave us this review, we're super happy to hear you feel this way! Best wishes, Kayleigh.
Stephanie
Posted
Ease of use of website, product availability, and shipping were all excellent!
Response from Closer Pets· Oct 26, 2021
Hi Stephanie, Thank you for taking the time to leave us this lovely review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Debra F.
Posted
Everybody did their job! Ordered, received, no damage, thank you!
Response from Closer Pets· Oct 19, 2021
Hi Debra, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Clutterbug
Posted
Love getting the extra ice packs. I have 3 cats, now I have 3 additional bowls and 3 extra sets of icepacks. Time to tank up the pet feeders with food - swap out the bowl, the icepacks, and the kitties are back to eating again! Great products. FAST shipping, thank you!!!
Response from Closer Pets· Oct 12, 2021
Hi there, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way and you have three very happy kitties on your hands! Best wishes, Kayleigh.
Margaret L.
Posted
So glad you could deliver Cat Mate ice packs in several days. I’d left ours at another location and needed these badly. Thank you!
Response from Closer Pets· Oct 11, 2021
Hi Margaret, Thank you for taking the time to leave us this review and we're happy that we could be of assistance! Best wishes, Kayleigh.
Linda
Posted
Exactly what we ordered, delivered in a timely manner.
Response from Closer Pets· Oct 6, 2021
Hi Linda, Thank you for taking the time to leave us this review – we're happy to hear yiu feel this way about the product you ordered and how quickly it arrived with you! Best wishes, Kayleigh.
Nicole
Posted
Showed up on time, no issues.
Response from Closer Pets· Sep 13, 2021
Hi Nicole, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
