Excellent
256 reviews
Closer PetsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Customer
Posted
Item I neededwas in stock. Fast shipping.
Response from Closer Pets· Jan 22, 2024
Hi there, Thank you for taking the time to leave us this review, I'm glad you were pleased with how fast the shipping was! Best wishes, Kayleigh
Robin N.
Posted
The item arrived in a timely fashion, it works as anticipated, and it was reasonably priced.
Response from Closer Pets· Jan 11, 2024
Hi Robin, Thanks for sharing this fantastic feedback – I'm so happy to hear you've had a great purchasing experience with us! Best wishes, Kayleigh
Beverly C.
Posted
I had a downspout previously but the pump was not strong enough. I purchased another,elsewhere and kitties were not happy. I saved the old one,don't ask me why, but it had the name on it so I googled you and found what I wanted. I suspect that ou will be getting orders from my relatives. Kitties are so happy and so am I
Response from Closer Pets· Jan 9, 2024
Hi Beverly, Thank you for sharing this wonderful feedback with us – I'm so happy to hear that you and your kitties are loving your pet fountain 😸 Best wishes, Kayleigh
Trixie
Posted
The timer bowls work great! And its so easy to order additional bowls & freezer packs.
Response from Closer Pets· Jan 3, 2024
Hi Trixie, I appreciate you sharing this feedback with us – we're so happy to hear you feel this way about your feeder and the ease of adding additional bowls and ice packs! Best wishes, Kayleigh
ROBERT
Posted
Good price and delivered to my front door.
Response from Closer Pets· Dec 7, 2023
Good morning Robert, Thank you for this positive review. I'm glad to hear that you're happy with the product and we hope to see you back again soon! Best wishes, Aimee
Barbara L.
Posted
Effective feeder for our Ragdoll cat who gets fed 4 times daily. Although we haven’t been gone for that long, it’s good to know she won’t miss a meal if we’re gone for several hours. It will accommodate up to 4 meals per day and easy to program times. I love the stainless steel bins for healthier use and the flexibility of using wet or dry food.
Response from Closer Pets· Dec 5, 2023
Good afternoon Barbara, Thank you for this positive review. I'm glad to hear that you and your Ragdoll are enjoying the freedom and flexibility that your new feeder provides. We wish you both many happy mealtimes! Best wishes, Aimee
CLYDE L.
Posted
QUICK RESPONSE & FAIRE PRICE
Response from Closer Pets· Dec 4, 2023
Good afternoon Clyde, Thank you for taking the time to leave us this positive review. I'm glad to hear that you were happy with the price and the product! We hope to see you back again soon. Best wishes, Aimee
Nailliw Zanini P.
Posted
Love the feeder! Super easy to program, insert the meals in and wash! Love the option for stainless steel bowls and multiple meals for my girls that eat 4x per day. Thank you!
Response from Closer Pets· Dec 4, 2023
Good morning Nailliw, Thank you for taking the time to leave us this positive review. I'm glad to hear that you and your pets are enjoying the new feeder. We hope that mealtimes continue to be fresh and easy for the girls! Best wishes, Aimee
