Average
702 reviews
ClickUpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 153 reviews with 1 star · Clear filters
CM
Posted
ClickUp's "downgrade" policy looks very much like theft. As soon as you disable recurrent billing for an "annual" plan, you lose all the time you prepaid for. If this isn't' illegal, it should be.
James
Posted
Support is awful have no way of getting anyone too talk to anyone despite not having access to our features.
Max C.
Posted
no sending mails, automations are not working anymore, no support!
Ermias B.
Posted
Don't expect any customer service required if you need help tried to cancel my subscription because it is not good for me. This app is not for everyone with ADHD it is complicated better of using Notion cheaper and more effective.
Manuel C.
Posted
so what is click up? A piece of crap. screw you and your advertisements they just make us hate the damn thing.
Rodrigo S.
Posted
Don't even think about using this app, let me share with you that we have all of our company documents there, dozens. We just found out that now they will charge "guests" or employees as full members, this makes our bill go from 250 annually to 1700 USD annually. I always feared that uploading all this would lead to this, and well yeah what a surprise. Go to notion, use google they're free. The app is also su buggy if you have more than 100 tasks, it takes several seconds to load, don't even think about managing a CRM there, it'll take you a minute to go through everything.
David W.
Posted
Terrible Customer Service Experience with ClickUp Our experience with ClickUp’s customer service has been nothing short of frustrating. Every time we reach out for support, we get bounced around from one representative to another, with no one truly understanding our questions. There is no continuity—every interaction feels like starting from scratch, and nothing ever gets resolved. Adding to the frustration, we are unable to speak to a real person, making it nearly impossible to get efficient assistance. To make matters worse, our account manager changes every few months, leading to further inconsistency and lack of accountability. This revolving door approach has been a red flag, and we are now actively looking for alternative software solutions that offer better support and stability. If customer service and reliability are priorities for your business, we strongly recommend exploring other options.
Taz S.
Posted
They lie and steal your money. You buy a service and they never give it to you. There software is mid and does not really do much expect glitch I have requested refunds within there 30 day return policy and they ignore them. Seriously will go 10 months and then get a random charge from them that I have to dispute. They are just scam artists.
