Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Luna A.
Posted
Great service from start to finish! She was so kind and sweet to my pooches. She stopped frequently and fed them exactly per their schedule. Wonderful communication. I highly recommend and would reuse!
Brittany F.
Posted
Easy to find multiple bids for our job.
David P.
Posted
outstanding job transporting my dog. They handled my pet with care, making sure the journey was smooth and stress-free. The delivery was timely, and their professionalism and attention to detail were truly impressive, would use again.
michael V.
Posted
CitizenShipper came through for me at the last minute, providing a seamless and professional experience when I needed it most. The process was efficient, the communication was excellent, and the delivery exceeded my expectations.
Mmansori
Posted
I was recently in a tough position. I had transport scheduled for my dog and the lady cancelled on me 3 days before him and I were supposed to leave. I was panicking and found CitizenShipper online through a google search. I am a very protective dog mom so I am skeptical to use sites I’m unsure of. CitizenShipper matched me with an amazing driver and the entire process was so smooth from start to finish! I am so pleased with my overall experience.
Jamie N.
Posted
My son is stationed in CA and we live in NC. He had to go on deployment with short notice. We needed to get his “baby” to NC quickly and MK Transport was quick to response with reasonable price, great reviews, and quick transport even though it was around Thanksgiving. This remarkable team worked with me to schedule transportation even though they were just leaving the East coast for another transfer. They willingly drove back to the West coast to pick him up and traveled right back to the East Coast. We received Bambi the evening before Thanksgiving! They were very professional and friendly. They answered all questions and kept in contact with me throughout the transport. They sent pictures daily when they stopped for a break and little play time! I would choose this company again and again! They really care about what they do, the animals, and their clients! My sincere gratitude for all their help! You will not regret transporting your animal with them!
Daina L.
Posted
Our transporter Mary with Lonestar Pet Paradise was great with communication and letting us know where our new Christmas puppy was on her way. She made excellent time and our puppy arrived safe and healthy. I would recommend and use this company again if the opportunity arises in the future.
EB
Posted
Amazing customer service. We were very nervous to go this route versus flying our pet but when we couldn’t get an airline that would accept his crate size we chose this and I’m so glad we did. I love the frequent updates & videos. Any concerns that he had he let us know immediately and delivered our pet very quickly!
