Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Jen Vo, R.
Posted
Margo did an excellent job transporting our new pup!
Response from CitizenShipper· Feb 25, 2025
We’re so glad to hear that Margo did an excellent job transporting your new pup. It’s always great to know that our drivers are providing the best care and service for your pets. Thank you for trusting us with your furry friend!-Karla
Odalys F.
Posted
The ease of located a driver of your choice, though it seems like they all have good qualities. My driver kristy was sympathetic very helpful. She assured me that everything was going to be ok. She reached the location on a timely manner, and informed me when she arrived.
Response from CitizenShipper· Feb 25, 2025
Odalys, thank you for taking the time to share your experience! We’re glad to hear that you had such a positive experience with Kristy. It’s great to know that she was not only timely and reliable but also supportive and reassuring throughout the process. We’re glad we could help make the process easier for you.-Karla
Edward S.
Posted
Great response time. Bidding on my shipment began immediately. Use of site was amazing and very, very easy. I would definitely use them again.
Response from CitizenShipper· Feb 25, 2025
Edward, thanks for your kind words! We're thrilled to hear that you had a smooth and easy experience using our platform. It’s great to know that the response time and bidding process worked well for you. We appreciate your support and look forward to helping you again in the future!-Karla
Kristy
Posted
Jose did a fantastic job delivering our baby boy to us all the way from California to Texas!! I was really nervous since I've never used a service like this before, but he put me at ease with all the text updates, pictures of our boy, and being able to track their journey. Jose was very professional, handled my boy very well and I couldn't be happier with his overall service! I highly recommend Jose to transport your furry babies!!!
Response from CitizenShipper· Feb 25, 2025
Kristy, thank you for your kind words! We're thrilled to hear that Jose provided such a great experience and helped put your mind at ease throughout the journey. We appreciate your recommendation and are so happy your furry family member is home with you.-Karla
Michael N.
Posted
Highly recommend All Paws Aboard. Fast service and Zay communicated and send pictures/Video throughout the trip!
Response from CitizenShipper· Feb 24, 2025
Michael, thank you for your recommendation! We’re thrilled to hear that All Paws Aboard provided fast service and kept you updated with pictures and videos throughout the trip. We strive to ensure great communication and care, and it’s wonderful to know that it made your experience even better. We appreciate you choosing CitizenShipper!-Karla
Kylee H.
Posted
My dog was delivered on time. The person who delivered my dog was very well at communicating and gave me updates along the way.
Response from CitizenShipper· Feb 24, 2025
Kylee, thank you for taking the time to share your experience! We’re thrilled to hear that your dog was delivered on time and that your driver kept you well-informed with updates along the way. We're so glad to know that our service met your expectations. Thank you for trusting us with your pet transport needs!-Karla
Ritz
Posted
What can I say!!! A heck of a lot!!! This man right here showed up and kept us updated sent us pictures of our dog. My dog got to her new home and she didn’t want to leave him. He took great care of her and also waited 45 mins for the person to pick her up!! I am truly grateful he made this trip stress free and reassured us that everything would be okay because the person was running late. I appreciate Robert so much!!!!!! Please book with him he is legit and his love for animals shows in all that he does and the way he speaks!!!! His actions speaks louder then words.
Response from CitizenShipper· Feb 24, 2025
Thank you for sharing your amazing experience! We're happy to hear that Robert went above and beyond and it’s wonderful to know that his compassion and dedication made the trip stress-free for you. Thank you for choosing us, and we hope to serve you again in the future!-Karla
Lisa
Posted
Highly recommend the site. Great experience. Everything went well.
Response from CitizenShipper· Feb 24, 2025
Lisa, thank you for taking the time to share your experience and recommendation! We're delighted to hear that you had a great experience and that everything went smoothly. Your support means a lot to us, and we're here anytime you need us in the future.-Karla
